Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Transmittal Letter

National Cooperative Purchasing Alliance

Region 14 Education Service Center

1850 Highway 351

Abilene, Texas 79601

Thank you for the opportunity to respond to the Region 14 Education Service Center (Region 14 ESC)

Business and IT Consulting and Advisory Services RFP.

In today’s rapidly evolving environment, public sector organizations face increasing demands to

modernize technology, strengthen workforce strategies, optimize procurement, and leverage data to drive

results. As OMNIA and its members look to advance their missions, the selected consulting partners will

play a critical role in assessing operations, refining strategic direction, and implementing transformation

initiatives that deliver measurable impact.

Accenture is honored to be considered and is well-positioned to support OMNIA and its members with

proven expertise across business and IT consulting. We offer:

Deep Public Sector Experience

: Accenture brings decades of hands-on experience serving education

institutions, state agencies, and municipalities—both nationally and globally.

Comprehensive Capabilities

: From process improvement and leadership development to grants

management, IT investment strategy, digital transformation, and cybersecurity, we offer broad and

integrated support across the full scope of consulting categories identified in this RFP.

Specialized Public Service Solutions

: Our work is powered by 10 industry-specific Public Service

solution areas—ranging from citizen experience to cloud modernization—supported by 46 proprietary

assets designed for scalable, results-oriented transformation.

Recognition for Excellence

: Accenture was named a 2024 IDC Services CSAT Award winner for the

second consecutive year, recognizing our excellence in digital transformation and high client

satisfaction across public sector engagements.

Expert Teams and Proven Methodologies:

We deploy multidisciplinary teams—including certified

project managers, AI strategists, process redesign specialists, and public sector experts—guided by

proprietary frameworks that ensure human-centered, technology-enabled results.

Through this partnership, OMNIA and its members can confidently navigate the challenges of business

and IT transformation while continuing to deliver essential services. We view this initiative as a pivotal

moment to help modernize operations, improve service delivery, and build lasting value for participating

agencies. We look forward to the opportunity to support this important work and invite you to contact us

directly with any questions about our proposal or how we can best serve your mission.

Warmly,

Robert Cohan

Managing Director,

Public Service Strategy & Consulting Lead

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Legal disclaimer

Accenture’s Proposal is submitted in response to the Region 14 Education Service Center, on behalf of

itself and other government agencies and made available through OMNIA Partners, Public Sector, Inc.

(“Region 14 ESC”) Request or Proposal 25-S944 (“RFP”) for Business and IT Consulting and Advisory

Services.

This proposal is being submitted with the express understanding and condition that OMNIA and its

members and Accenture will have an opportunity to work together in a spirit of cooperation to discuss,

clarify and agree upon the specific scope of services, responsibilities between the parties, assumptions,

and contract terms applicable to the proposed services. Nothing in this document shall form the basis for

any contract, and nothing contained in this document will be binding against Accenture unless expressly

agreed to by both parties under a formal contract. All representations and warranties, whether express or

implied by statute, law, or otherwise, are hereby excluded.

The contents and representations in this document are subject to forthcoming formal contract

negotiations in full accord with the RFP process. This document was prepared with the instructions and

information given in the Region 14 ESC RFP.

Accenture interprets the following words and phrases used in the RFP and this Proposal Response in the

manner indicated: “maximize,” “optimize,” and “optimal” mean to improve to a commercially reasonable

degree; “minimize” means to reduce to a commercially reasonable degree; “best” means leading or of a

high standard; “partner” and “partnerships” do not mean a legal partnership, but rather a collaborative

relationship; “expert”, “expertise, and “subject matter expert” means an individual or organization’s

capability based upon experience and education, as opposed to certification, an official designation or a

regulatory standard; “right,” where used as an adjective, means appropriate; and “ensure” and “enable”

mean to use commercially reasonable efforts to implement.

This document was prepared at the request of Region 14 ESC, and accordingly, no responsibility is

accepted for any inaccuracy or error or any action taken or not taken in reliance on this document. These

limitations are not intended to restrict continuing business discussions between OMNIA and its members

and Accenture.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

iii

information Proprietary and Confidential to Accenture

Contents

Executive Summary .................................................................................................................... 6

Section 1: Signature Forms ....................................................................................................... 8

Section 2: Pricing ...................................................................................................................... 13

Section 3: Ability to Perform, including response to the national program ........................ 15

3.1 Detailed response to Appendix B, Exhibit A ................................................................. 15

3.2 Signature, reviews, and exceptions to Appendix B, Exhibit B ...................................... 34

3.3 Appendix B, Exhibits F and G ...................................................................................... 37

3.4 Ordering methods......................................................................................................... 99

3.5 Average on time delivery rate and history of meeting the timelines ............................. 99

3.6 Response to emergency orders ................................................................................. 100

3.7 Ability to meet service needs ...................................................................................... 100

Business Management Consulting .......................................................................... 101

Strategic Public/Private Partnerships ............................................................................................. 101

Airport Management ................................................................................................................... 101

Business Services, Advisory, Support and Engineering ............................................................ 102

Community Planning................................................................................................................... 104

Election Management ................................................................................................................. 106

Operations, Infrastructure and Environmental Management ..................................................... 106

Organizational Design, Internal Controls and Change Management.........................................107

Pension and Benefits Management............................................................................................ 109

Revenue, Financial, Auditing, Capital and Procurement Management ...................................... 111

Right of Way (ROW) Management ............................................................................................. 113

Risk Management, Analysis, and Insurance .............................................................................. 114

Tax Consulting and Compliance ................................................................................................. 116

Transit Operations ......................................................................................................................116

Program Consulting and Professional Services ............................................................................. 118

Business Process Improvement ................................................................................................. 118

Customized Training ................................................................................................................... 120

Grants Management ................................................................................................................... 122

Leadership Development and Coaching Services ..................................................................... 124

Project Management .................................................................................................................. 129

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Research and Analysis ............................................................................................................... 133

Strategic Management Services ................................................................................................. 134

IT Consulting...............................................................................................................................137

Technology and E-Government .....................................................................................................137

Applications for Information and Communication.......................................................................137

Artificial Intelligence (AI) Advisory, Strategy and Support Services ........................................... 139

Data Analytics, Strategy and Transformation ............................................................................. 142

Digital Technologies, Online Platforms and Infrastructures ....................................................... 145

Financial Management Software ................................................................................................ 147

IT Investment and Value Optimization and Assurance .............................................................. 150

Security Assessment, Testing, Advisory and Strategy...............................................................152

3.8 Timely resolution process........................................................................................... 157

3.9 Contract implementation/customer transition plan ..................................................... 158

3.10 Accenture’s financial condition ................................................................................. 158

3.11 Website link and capabilities .................................................................................... 160

3.12 Accenture’s safety record ......................................................................................... 160

3.13 Technology to support the contract .......................................................................... 160

3.14 Additional information ............................................................................................... 162

Section 4: References and Experience ................................................................................. 164

4.1 History of the supplier................................................................................................. 164

4.2 Reputation in the marketplace.................................................................................... 164

4.3 Reputation of products and services in the marketplace ............................................ 165

4.4 Key employees...........................................................................................................167

Accenture Leadership for OMNIA ........................................................................... 173

Accenture SMEs for OMNIA....................................................................................176

4.5 Experience in the government sector ......................................................................... 184

4.6 Accenture’s social diversity initiatives ........................................................................ 185

4.7 Describe past litigation, bankruptcy, reorganization, state investigations of entity or

current officers and directors ................................................................................... 185

4.8 Customer references .................................................................................................. 186

4.9 Additional information ................................................................................................. 190

Section 5: Value Added Products and Services .................................................................. 192

5.1 Supplier’s response .................................................................................................... 192

Our expertise in software implementation .................................................................................. 192

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Our ecosystem partners ............................................................................................................. 193

Our thought leadership ............................................................................................................... 193

Our tools and technologies.........................................................................................................194

Section 6: Required Documents ............................................................................................ 196

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Section 1:

Signature Forms

A response to this solicitation is an offer to contract with Region 14 ESC based upon the terms,

conditions, scope of work, and specifications contained in this request. A solicitation does not become a

contract until it is accepted by Region 14 ESC. The prospective supplier must submit a signed Signature

Form with the response thus, eliminating the need for a formal signing process. A contract award letter

issued by Region 14 ESC is the counter-signature document establishing acceptance of the contract.

The undersigned hereby proposes and agrees to furnish goods and/or services in strict compliance with

the terms, specifications and conditions at the prices proposed within response unless conspicuously

noted by the supplier following the requirements of Deviations and Exceptions section in the Instructions

to Suppliers. The undersigned further certifies that he/she is an officer of the company and has authority

to negotiate and bind the company named below and has not prepared this response in collusion with any

other supplier and that the contents of this proposal as to prices, terms or conditions of this response

have not been communicated by the undersigned nor by any employee or agent to any person engaged

in this type of business prior to the official opening of this proposal.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Section 2:

Pricing

Supplier commits the not-to-exceed pricing provided under the Master Agreement pricing is its lowest

available (net to buyer) to Public Agencies nationwide and further commits that if a Participating Public

Agency is eligible for lower pricing through a national, state, regional or local or cooperative contract, the

Supplier will match such lower pricing to that Participating Public Agency under the Master Agreement.

1. Provide pricing for products, services, warranties, etc. supplier proposes to offer. Suppliers may offer

their complete product and service offering or balance of line. Price lists provided will be used to establish

both the extent of a supplier’s product lines, services, warranties, etc. available from the supplier and the

pricing per item. Pricing should be based on a discount from a manufacturer’s price list or catalog, or fixed

price, or combination of both. Multiple percentage discounts are acceptable if, where different discounts

apply, the different percentages are specified. Electronic Catalog and/or price lists should accompany the

proposal. Additional pricing and/or discounts may be included. Suppliers may elect to limit their proposals

to any category or categories.

Please refer to our Pricing Submission for answers to pricing questions and our proposed rates.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Legal disclaimer

Accenture’s Proposal is submitted in response to the Region 14 Education Service Center, on behalf of

itself and other government agencies and made available through OMNIA Partners, Public Sector, Inc.

(“Region 14 ESC”) Request or Proposal 25-S944 (“RFP”) for Business and IT Consulting and Advisory

Services.

This proposal is being submitted with the express understanding and condition that OMNIA and its

members and Accenture will have an opportunity to work together in a spirit of cooperation to discuss,

clarify and agree upon the specific scope of services, responsibilities between the parties, assumptions,

and contract terms applicable to the proposed services. Nothing in this document shall form the basis for

any contract, and nothing contained in this document will be binding against Accenture unless expressly

agreed to by both parties under a formal contract. All representations and warranties, whether express or

implied by statute, law, or otherwise, are hereby excluded.

The contents and representations in this document are subject to forthcoming formal contract

negotiations in full accord with the RFP process. This document was prepared with the instructions and

information given in the Region 14 ESC RFP.

Accenture interprets the following words and phrases used in the RFP and this Proposal Response in the

manner indicated: “maximize,” “optimize,” and “optimal” mean to improve to a commercially reasonable

degree; “minimize” means to reduce to a commercially reasonable degree; “best” means leading or of a

high standard; “partner” and “partnerships” do not mean a legal partnership, but rather a collaborative

relationship; “expert”, “expertise, and “subject matter expert” means an individual or organization’s

capability based upon experience and education, as opposed to certification, an official designation or a

regulatory standard; “right,” where used as an adjective, means appropriate; and “ensure” and “enable”

mean to use commercially reasonable efforts to implement.

This document was prepared at the request of Region 14 ESC, and accordingly, no responsibility is

accepted for any inaccuracy or error or any action taken or not taken in reliance on this document. These

limitations are not intended to restrict continuing business discussions between OMNIA and its members

and Accenture.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Accenture would use these NTE rates to prepare pricing for Statements of Work. If participating members

have needs that do not align with the proposed pricing methodology (e.g., requiring larger teams or

durations of work even shorter than one week), Accenture would work collaboratively with those

organizations to agree upon a pricing structure that aligns with their requirements. Participating

jurisdictions reserves the right to negotiate lower/better costs in Statements of Work.

a. Any discounts proposed shall remain the same throughout the term of the contract and at all renewal

options. At a minimum, the Contractor must hold the proposed price list firm for the first 12 months after

the contract award.

Accenture’s pricing is firm for the first 12 months after the contract award.

b. Pricing is not to exceed. Unlike fixed pricing, the supplier can adjust submitted pricing lower if needed

but cannot exceed the approved pricing. The contract must allow for lower pricing to be available for

similar product and service purchases. Cost plus pricing as a primary pricing structure is not acceptable.

Define the type(s) of Price Models your company is able to provide. The Respondent shall supply price

model(s) that are most advantageous to members, auditable, collaborate with participating public agency

to produce measurable impacts, reduce risk and easily understood by participating public agency to

complete due diligence processes.

In addition to the prices and commercial arrangements set forth herein, Accenture will work to provide the

best value solutions to the member organizations. Accenture will work with member organizations to align

on relevant pricing structures to align the incentives of all parties. For example, we often work with clients

to make a portion of our fees contingent upon the achievement of specific outcomes. We remain flexible

to discuss creative commercial arrangements with member organizations as appropriate.

c. Does your organization include third-party software implementation and support? If so, clarify any

nuances when it comes to third party software and include price models. Also, include a listing of your

third-party partners and software solutions.

Provided pricing is for Business Consulting and IT Services only. However, as noted in our technical

response, we work with hundreds of partners (“ecosystem partners”), from the largest hyper-scalers to

more specialized companies, to provide complete solutions for our customers. Many of our largest

ecosystem partners are listed in the visual below. We would tailor the pricing of the solutions offered by

these partners to meet the needs of our clients. In many instances, our clients would contract directly with

the third-party provider. As a value-added service, Accenture’s Proquire subsidiary specializes in third-

party software resale. Proquire LLC is utilized to source third-party technologies from global technology

ecosystem partners by purchasing third-party hardware, software licenses, and related items and services

for resale under a separate agreement to specified end-user clients in the US. We would work with

member organizations to align on the best contracting and pricing approach for their needs.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Figure 1: Accenture’s Third Party Software Providers (Our Ecosystem Partners)

d. Due to products and services potentially being used in response to an emergency or disaster recovery

situation in which federal funding may be used, if suppliers are proposing cost plus a percentage of cost,

suppliers should provide alternative pricing that does not include either cost plus a percentage of cost. If

pricing is based on time and materials, a ceiling price that the supplier exceeds at its own risk will be

needed as determined and set by the Participating Public Agency. If products and services are provided

in a situation where an agency is eligible for federal funding, supplier is subject to and must comply with

all federal requirements applicable to the funding including but not limited to the FEMA and Additional

Federal Funding Special Conditions section located in the Federal Funds Certifications Exhibit.

Accenture understands the requirements.

2. Propose the frequency of updates to the supplier’s pricing structure. Describe any proposed indices to

guide price adjustments. If offering a catalog contract with discounts by category, while changes in

individual pricing may change, the category discounts should not change over the term of the contract.

Consistent with standard business practices, Accenture proposes to retain the ability to request

adjustments to pricing levels and structures on an annual basis. These adjustments would be tied to

indices such as the Consumer Price Index (CPI) and Hewitt.

3. Describe if distributors/dealers/resellers/subsidiaries/third-party partners (“affiliates”) will be used to

fulfill the contract. Submit a list of those affiliates authorized to sell under the proposed contract. Where

and how does Offeror propose to maintain an authorized affiliate list so it may be accessed by

Participating Agencies? How often does the supplier propose to update the affiliate list? Confirm the

Offeror reviews the financial health, debarment status and overall general capacity of authorized affiliates.

Purchase orders and payment can only be made to the awarded supplier or an approved affiliate and

pricing must be less than or equal to the pricing stated herein. Offerors who use authorized affiliates are

responsible for ensuring authorized affiliates are performing in accordance with the contract.

Accenture provides the vast majority of our client services directly with Accenture professionals

and

assets. When relevant for client needs, we also work with partners with expertise in industry-relevant

services and technologies. We maintain a deep bench of small, local, and/or minority- and women-owned

businesses in the state and local government and education markets.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

We have explicit requirements for suppliers who wish to participate in any of our work. These specify our

awareness of, and agreement to, the arrangement and the assurance that appropriate terms and

conditions are being met by the partner. Our partners agree to our Supplier Standards of Conduct and are

continuously monitored via our risk management processes.

Non-Accenture affiliates are not authorized to sell under this proposed contracts.

4. Describe any special offers, promotions, additional discounts or rebates offered. Additional discount or

rebates may be offered for large quantity purchases, single ship to location programs, growth, annual

spend, guaranteed quantity, etc.

Accenture is open to discussing other discounts such as prompt-pay, annual commitments and volume-

based purchase discounts.

5. Describe any Leasing/Financing programs.

This is not applicable to our proposed services.

6. Describe how customers verify they are receiving the correct contract pricing.

We would work with Omnia members to align scope, services, timeline, skills required, onshore/offshore

requirements and other parameters. With these parameters in mind, we would align a specific pricing

model based on the pricing models presented in this proposal and based on each Omnia member’s need

7. Describe supplier’s invoicing process. Include payment terms and acceptable methods of payments.

Suppliers shall describe any associated fees pertaining to credit cards/p-cards.

Our standard payment terms are net 30 days. We accept electronic transfers or check payments. We

would align specific payment terms with each Omnia member as appropriate.

8. Describe how future product introductions will be priced and align with contracting pricing proposed.

Our pricing addresses professional services; if future products or services are introduced or requested,

we will work directly with the Omnia partner to align pricing.

9. Provide any additional information relevant to this section.

Not applicable.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Accenture and its logo are trademarks of Accenture.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Section 3:

Ability to Perform, including

response to the national program

1. Include a detailed response to Appendix B, Exhibit A, OMNIA Partners Response for National

Cooperative Contract. Responses should highlight experience, demonstrate a strong national presence,

describe how supplier will educate its national sales force about the contract, describe how products and

services will be distributed nationwide, include a plan for marketing the products and services nationwide,

and describe how volume will be tracked and reported to OMNIA Partners.

Exhibit A: 3.1 Company

Exhibit A: 3.1.A. Brief history and description of Accenture to include experience providing similar

products and services.

3.1 Detailed response to Appendix B, Exhibit A

Exhibit A.3.1.A

A brief history and description of Accenture

Accenture is a leading global professional services company providing a broad range of services in

strategy, consulting, digital, technology, and operations—closely aligned with the capabilities described

by OMNIA. With over 35 years of experience, we combine deep industry expertise and specialized skills

across more than 40 sectors and business functions, supported by the world’s largest delivery network.

Our global workforce of more than 801,000 professionals serves clients in over 120 countries, operating

at the intersection of business and technology to help clients enhance performance and create

sustainable value. As illustrated in Figure 1, our extensive track record includes delivering thousands of

successful transformation projects over the past three decades.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Figure 1. With more than 801,000 employees around the world, a strong national presence, and a wealth of

industry experience, Accenture is a leading global professional services company.

Exhibit A: 3.1 B. Total number and location of salespersons employed by Supplier.

Exhibit A.3.1.B

Number of salespersons

Accenture currently employs more than 801,000 people. We have a dedicated sales team organized by

region within the public sector.

Accenture does not publicly disclose the exact number or percentage of our workforce in sales-specific

roles. However, many roles across Strategy & Consulting, Technology, Operations, Industry X, and Song

involve client engagement, business development, and solution selling, even if they are not formally

categorized as "sales." While a dedicated sales force exists, a significant portion of client-facing

professionals across service lines also contribute to sales and revenue generation activities.

Exhibit A: 3.1 C. Number and location of support centers (if applicable) and location of corporate office.

Exhibit A.3.1.C

Locations of support centers

As a leading global professional services company, Accenture has a robust presence across the United

States and a network of delivery centers strategically located around the world to leverage regional

strengths and meet our clients’ needs efficiently and effectively. Our Strategy & Consulting practitioners

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

and Technology practitioners are located all across the country and deliver services nationally (per the

footprint of our national presence illustrated in Figure 1. These practitioners are supported by “delivery

centers” who enable us to efficiently deliver value for our clients.

In the United States, our delivery centers are in cities like Philadelphia, Columbus, Cincinnati, Nashville,

Charlotte, and Tampa, Dallas, Austin, San Antonio, and Monterrey. These locations support a mix of

technology services and business process outsourcing. We also have delivery centers in Canada that

play a crucial role in supporting US operations. This network of centers across North America ensures we

can deliver comprehensive services across the United States, maintaining high standards of quality and

efficiency.

Further supporting our US operations is our global delivery network of more than 50 delivery centers

worldwide that are equipped with advanced technology and skilled professionals who deliver a wide

range of services, from consulting and strategy to digital transformation and operations management.

This network of national and global delivery centers means our clients can benefit from a comprehensive

suite of services that are cost effective and high quality.

Texas support centers

We have office locations in three cities throughout Texas:

Austin: 323 Congress Avenue, Austin, TX, 78701.

Dallas: 5205 North O’Connor Boulevard, Irving, TX, 75039.

San Antonio: 6415 Babcock Road, San Antonio, TX, 78249 and 7050 Fairgrounds Parkway, San

Antonio, TX, 78238.

Corporate office location

Our primary corporate office location is 500 West Madison St., Chicago, IL, 60661-4544.

Exhibit A: 3.1 D. Annual sales for the three previous fiscal years.

Exhibit A.3.1.D

Annual sales

Accenture’s sales (new bookings) for the previous three fiscal years (ending August 31st each year) are

as follows:

Fiscal Year 2024: $81.2 billion.

Fiscal Year 2023: $64.11 billion.

Fiscal Year 2022: $61.59 billion

Exhibit A: 3.1 D. a. Submit FEIN and Dunn & Bradstreet report.

Exhibit A.3.1.D.a FEIN

Accenture LLP’s FEIN (Federal Employer Identification Number) is 720542904.

Dun & Bradstreet

Accenture LLP’s Dun & Bradstreet number (D-U-N-S) is 137820580.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Exhibit A: 3.1 F. Describe any diversity programs or partners supplier does business with and how

Participating Agencies may use diverse partners through the Master Agreement. Indicate how, if at all,

pricing changes when using the diversity program. If there are any diversity programs, provide a list of

diversity alliances and a copy of their certifications.

Exhibit A.3.1.F

Accenture diversity programs and partners

Accenture is deeply committed to advancing inclusion, equity, and belonging across both our workforce

and our supplier ecosystem. Through our Supplier Inclusion and Diversity Program, we actively engage

and partner with a broad network of certified diverse businesses, including those owned by minorities,

women, veterans, persons with disabilities, and LGBTIQ+ individuals. Accenture maintains corporate

memberships with key diversity organizations such as the National Minority Supplier Development

Council (NMSDC) and the Women’s Business Enterprise National Council (WBENC), among others.

Participating agencies using the Master Agreement can engage with this network of diverse suppliers

through Accenture’s Supplier Inclusion and Diversity Portal—a centralized platform designed to connect

agencies with prequalified, certified diverse partners. This portal supports agency-specific supplier

searches, supplier evaluations, and tracking of diversity spend. It provides a mechanism for agencies to

align their procurement activities with their own diversity, equity, and inclusion (DEI) goals.

Accenture has implemented this inclusive sourcing approach in both public and private sector

engagements, allowing for:

Subcontracting or teaming arrangements

with certified diverse businesses.

Joint delivery

with local and diverse suppliers on projects.

Inclusion of diverse vendors

for specific functional or regional needs.

Pricing considerations

Engaging diverse suppliers through Accenture’s ecosystem does not result in additional costs under the

Master Agreement. In some cases, working with certified diverse businesses may offer cost efficiencies,

including competitive pricing, eligibility for incentive programs, or enhanced scoring for contracts with

supplier diversity requirements. These partnerships can also improve supply chain resilience and

community economic development outcomes.

Diversity partner certifications

A list of Accenture’s diversity alliances and their certifications is available upon request and includes

businesses certified by:

NMSDC (National Minority Supplier Development Council).

WBENC (Women’s Business Enterprise National Council).

NVBDC (National Veteran Business Development Council).

Disability:IN.

NGLCC (National LGBT Chamber of Commerce).

Through these efforts, Accenture enables Participating Agencies to seamlessly incorporate diverse

partners into project delivery while advancing shared DEI objectives.

Exhibit A: 3.1 G. Indicate if supplier holds any of the below certifications in any classified areas and

include proof of such certification in the response:

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Exhibit A.3.1.G

Certifications in classified areas

Exhibit A: 3.1 G. a. Minority Women Business Enterprise

Yes No

If yes, list certifying agency: ___________________________________

No.

Exhibit A: 3.1 G. b. Small Business Enterprise (SBE) or Disadvantaged Business Enterprise

(DBE)

Yes No

If yes, list certifying agency: ___________________________________

No.

Exhibit A: 3.1 G. c. Historically Underutilized Business (HUB)

Yes No

If yes, list certifying agency: ___________________________________

No.

Exhibit A: 3.1 G. d. Historically Underutilized Business Zone Enterprise (HUBZone)

Yes No

If yes, list certifying agency: ___________________________________

No.

Exhibit A: 3.1 G. e. Other recognized diversity certificate holder

Yes No

If yes, list certifying agency: ____________________________________

No.

Exhibit A: 3.1 H. List any relationships with subcontractors or affiliates intended to be used when

providing services and identify if subcontractors meet minority-owned standards. If any, list which

certifications subcontractors hold and certifying agency.

Exhibit A.3.1.H

Relationships with subcontractors or affiliates

At this time, Accenture is not bidding with subcontractors. To the extent we subcontract work on resulting

task orders, Accenture maintains responsibility for the quality of deliverables and services provided as the

prime contract holder. The Accenture project manager will follow the same quality assurance processes

that we follow for our own work when reviewing subcontractor provided work.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Exhibit A: 3.1 I. Describe how supplier differentiates itself from its competitors.

Exhibit A.3.1.I

Competitor differentiation

Accenture stands apart from its competitors through a unique combination of scale, specialized expertise,

and end-to-end capabilities that span strategy, consulting, digital, technology, and operations. Our ability

to shape strategy, define direction, and drive execution makes us a trusted partner to County executives,

department heads, governors, and cabinet secretaries nationwide.

We proudly serve over 9,000 clients across industries—including 89 of the Fortune 100, 45 US states,

major counties and municipalities, and every federal cabinet agency—bringing deep sector knowledge

and practical know-how to the most complex challenges. Our local and state government practice of

18,000+ professionals in 30+ countries delivers projects reimagining service delivery, redesigning

business processes, and guiding agencies through transformative change using proven tools such as

Lean Six Sigma and Business Process Redesign.

Our reputation for excellence is reinforced by consistent industry recognition. In 2024,

Forbes ranked

Accenture the #1 Best Management Consulting Firm and #1 Best Public and Social Sector

Management Firm

, based on recommendations from clients and peers across functional and industry

domains. These top rankings reflect the strength of our client relationships, innovative thinking, and

impact-driven delivery.

We bring not only strategy, but execution—partnering with agencies across the entire transformation

lifecycle, from discovery and planning to implementation and ongoing optimization. Our approach delivers

measurable improvements in speed, transparency, and agility, helping public sector organizations better

serve their communities.

Accenture’s dedication to innovation, our unmatched global delivery network, and our commitment to

creating 360° value for stakeholders continue to distinguish us as the partner of choice for government

modernization efforts. Our 360° value strategy is described in Figure 2.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Figure 2. Through our 360° value strategy, we strive to deliver value to our clients and help them reach new

levels of performance.

In every engagement, our approach is

purpose-first, people-centric, data driven

Purpose-first:

Accenture recognizes the importance of collaboration and partnerships in driving

successful outcomes for clients. Purpose is what guides us and our clients in public service. Our work

will be anchored in realizing the client’s mission and aspirations to improve for the future, to innovate,

and to strengthen capabilities across all our engagements. We are committed to partnering across all

relevant scope areas where we believe we can meaningfully and uniquely advance the goals of the

project.

People-centric:

Accenture focuses on designing solutions that start with the citizen, employee

experiences, and desired outcomes. We recognize that the implementation of any strategic support

service must be centered around people. This is why throughout our approaches we will

rely on

collaboration and co-creation with stakeholders

. We believe that jointly working alongside one

another throughout the delivery of services will create organizational buy-in and enable long-term

success.

Data-driven:

Accenture helps clients navigate the complexities of today and tomorrow, enabling them

to deliver better services to citizens. Data helps identify context-specific problems, find exemplars of

best practice, and provide an evidence-based view of service delivery. Throughout any engagement,

Accenture will bring a data-driven approach that focuses on prioritizing key performance indicators

(KPIs) and embedding a qualitative value orientation into our service delivery. We seek to go beyond

statements of goals to incorporate specific, tangible indicators and targets for progress.

Exhibit A: 3.1 J. Describe any present or past litigation, bankruptcy or reorganization involving supplier.

Exhibit A.3.1.J

Litigation, bankruptcy, or reorganization

Litigation involving every type of professional services firm—including consultants—has become

commonplace over the last two decades worldwide. The number of such situations worldwide in which

Accenture is involved is minuscule in relation to its total number of clients. The ultimate outcome of any

pending litigation will not have any adverse effect on Accenture’s ability to provide the services described

in this proposal to OMNIA. There is no current, pending or threatened litigation or legal proceedings

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

against Accenture LLP that would affect our ability to perform our obligations in respect of any contract

arising out of this procurement.

Regarding investigations, we are unaware of any such instances that will have any material impact on our

ability to provide services to client. Accenture adheres to ethical conduct as stated in its Code of Business

Ethics. Any alleged violations of law or regulation that might have material adverse effect to Accenture will

be reported in our public reports filed with the US Securities & Exchange Commission. Accenture is

subject to numerous, and sometimes conflicting, legal regimes on matters as diverse as anticorruption,

import/export controls, content requirements, trade restrictions, tariffs, taxation, sanctions, immigration,

internal and disclosure control obligations, securities regulation, anti-competition, data privacy and

protection, employment and labor relations. This is particularly the case in emerging markets in which

legal systems may be less developed or familiar to us. We are not aware of any situation that will have

any material impact on our ability to provide services to Client.

Exhibit A: 3.1 K. Felony Conviction Notice: Indicate if the supplier

a. is a publicly held corporation and this reporting requirement is not applicable;

b. is not owned or operated by anyone who has been convicted of a felony; or

c. is owned or operated by and individual(s) who has been convicted of a felony and provide the names

and convictions.

Exhibit A.3.1.K

Felony Convictions

Accenture is a publicly held corporation, and this reporting requirement is not applicable.

Exhibit A: 3.1 L. Describe any debarment or suspension actions taken against supplier

Exhibit A.3.1.L

Debarment or suspension

There are no debarment or suspension actions taken against Accenture.

Exhibit A: 3.2 Distribution, Logistics

Exhibit A: 3.2

A. Each offeror awarded an item under this solicitation may offer their complete product and

service offering/a balance of line. Describe the full line of products and services offered by supplier.

Exhibit A.3.2.A

Products and services offered

Accenture offers a comprehensive suite of products and services designed to help clients build a strong

digital core, optimize operations, accelerate revenue growth, and enhance service delivery across

industries. These offerings span multiple domains and are tailored to meet the complex and evolving

needs of both private and public sector organizations.

Our Public Service Industry supports clients across ten sub-industries—including federal, state, and local

governments; higher education institutions; and nonprofit organizations. We bring together practitioners

with deep domain expertise in each of these areas, many of whom are highlighted in the representative

resumes provided in

Section 4.4 Key employees.

We blend human ingenuity, cutting-edge technology, and a delivery-focused culture to help public sector

leaders turn ambition into action. Our mission is to help clients streamline operations, boost resident

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

engagement, and deliver personalized, adaptive services that meet the changing needs of their

communities. It’s not just about automation—it’s about creating smarter, more resilient public institutions.

Accenture continues to make strategic investments that directly benefit the public service sector. In the

past two years alone, Accenture has invested more than

$5 billion

in acquisitions across cloud,

cybersecurity, digital engineering, and AI, significantly expanding our delivery capabilities and innovation

ecosystem. These include:

Accenture Cloud First:

A $3 billion initiative to help organizations across sectors—including

government—accelerate their digital transformation through cloud migration and innovation.

Acquisition of public-sector focused firms

, such as

Novetta

(advanced analytics and machine

learning for defense and public safety) and

Sentia

(cloud and infrastructure services), which bolster our

ability to serve mission-critical public agencies.

Investments in AI and responsible tech:

Our acquisition of data science and AI companies like

Bridgei2i

and

Analytics8

enables us to provide government agencies with powerful data and AI tools

that drive smarter decision-making and better citizen outcomes.

Accenture Federal Digital Studio and public sector innovation hubs:

These hubs accelerate the

co-creation of digital services, using human-centered design, rapid prototyping, and emerging

technology to solve public challenges.

These assets are fully leveraged in our public service engagements, empowering agencies to reimagine

service delivery, enhance operational resilience, and deliver measurable public value.

Public service solutions

Accenture’s tailored solutions for public service clients include:

Critical public infrastructure:

Driving digital transformation in mobility and infrastructure.

Workforce and talent transformation:

Reskilling and retooling the public workforce to meet future

demands.

Back-office transformation:

Turning administrative systems into engines of innovation.

Integrated eligibility:

Partnering with states to modernize access to health and human services.

Metaverse for public service:

Exploring next-gen engagement through immersive technologies.

Sustainability:

Operationalizing ESG goals into inclusive and resilient service models.

Citizen experience (ACE+ for PS):

Delivering frictionless, personalized service that builds trust.

Cloud for public service:

Enabling future-ready, citizen-first operations.

Security:

Ensuring the integrity and resilience of digital services.

Data and AI:

Harnessing insights to drive meaningful public sector transformation.

As shown in Figure 3, Accenture’s products and services span across all these domains. With more than

35 years of public service experience, we continue to deliver innovation and transformation at scale—

helping agencies rise to the challenges of today while preparing for the demands of tomorrow.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Figure 3. We provide a wide range of products and services across several domains.

Exhibit A: 3.2 B. Describe how supplier proposes to distribute the products/service nationwide. Include

any states where products and services will not be offered under the Master Agreement, including US

Territories and Outlying Areas.

Exhibit A.3.2.B

Nationwide distribution of products and services

Accenture serves clients on an account-focused basis that is organized state by state across the US. We

have offices in 58 cities in 29 US states and have dedicated delivery centers where we can scale delivery.

There are no specific states mentioned where products and services will not be offered under the master

agreement.

Exhibit A: 3.2 C. Describe how Participating Agencies are ensured they will receive the Master

Agreement pricing; include all distribution channels such as direct ordering, retail or in-store locations,

through distributors, etc. Describe how Participating Agencies verify and audit pricing to ensure its

compliance with the Master Agreement.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Exhibit A.3.2.C

Pricing and distribution

Accenture stands by the pricing provided and will uphold the agreement made in the Master Agreement

for all OMNIA member organizations.

Exhibit A: 3.2 D. Identify all other companies that will be involved in processing, handling or shipping the

products/service to the end user.

Exhibit A.3.2.D

Other companies involved

At this time, Accenture is not bidding with subcontractors. To the extent we subcontract work on resulting

task orders, Accenture maintains responsibility for the quality of deliverables and services provided as the

prime contract holder. The Accenture project manager will follow the same quality assurance processes

that we follow for our own work when reviewing subcontractor provided work.

Exhibit A: 3.2 E. Provide the number, size and location of Supplier’s distribution facilities, warehouses and

retail network as applicable.

Exhibit A.3.2.E

Size and location of facilities

Accenture is a global professional services firm. As we deliver services and not products, we do not have

a warehouse and retail network. We have offices in 58 cities in 29 US states and have dedicated delivery

centers where we can scale delivery. These offices vary in size, and personnel in each of these offices

can provide services nationally.

Exhibit A: 3.3 Marketing and Sales

Exhibit A: 3.3 A. Given the public nature of the solicitation and contract, OMNIA Partners makes

solicitation and contract documentation, including pricing documents, available on its website so

Participating Public Agencies may easily conduct their due diligence. Describe any portions of the

response that should not be available on the website and why those portions should not be available.

Exhibit A.3.3.A

Availability on website

Certain portions of the response should not be available on the website due to the inclusion of trade

secrets and confidential commercial information. Disclosure of this information could reasonably be

expected to cause commercial harm and financial loss to Accenture and our subcontractors. Specifically,

materials that contain proprietary solutions, detailed work breakdowns, and information reflecting

Accenture’s deep industry experience are sensitive and could provide competitors with significant

advantages if made public. Therefore, these sections should be marked as confidential to protect

Accenture’s competitive position and the integrity of our business operations. Accenture is submitting a

redacted copy of its response that can be posted on the website.

Exhibit A: 3.3 B. Provide a detailed ninety-day plan beginning from award date of the Master Agreement

describing the strategy to immediately implement the Master Agreement as supplier’s primary go to

market strategy for Public Agencies to supplier’s teams nationwide, to include, but not limited to:

Exhibit A: 3.3 B. i. Executive leadership endorsement and sponsorship of the award as the public sector

go-to-market strategy within first 10 days

Exhibit A: 3.3 B. ii. Training and education of Supplier’s national sales force with participation from the

Supplier’s executive leadership, along with the OMNIA Partners team within first 90 days

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Exhibit A.3.3.B

Ninety-day plan for implementation

We will develop a detailed 90-day plan beginning from the award date of the master agreement to

implement it as our primary go-to-market strategy for public agencies. Within an appropriate timeframe

following the award, Accenture will designate key points of contact for contract management, project

oversight, partner coordination, marketing and sales, and client engagement, and will proactively

communicate these assignments to OMNIA and its partners to ensure all aspects of contract execution,

service delivery, and stakeholder alignment are effectively managed and supported.

Executive leadership endorsement:

Within the first 10 days, we will secure executive leadership

endorsement and sponsorship of the award as the public sector go-to-market strategy.

Training and education:

We will conduct training and education sessions for our national sales force,

involving participation from our executive leadership, OMNIA, and its members within the first 90 days.

This will include key features of the master agreement, the solicitation process, and the benefits of

using cooperative contracts.

Internal communication:

We will communicate the OMNIA contracting option internally to our account

teams and engage in coaching sessions on how to implement it effectively.

Sales network engagement: Our sales teams will be trained to leverage this mutually beneficial

contract vehicle as the primary offering to our education, health, and public services practices.

Awareness campaign:

We will drive an awareness campaign to promote the contract award to the

market through social media and engagement with our ecosystem partners and target buyers at

education institutions.

Ongoing cultivation:

We will continue to cultivate opportunities to surface the OMNIA contracting

option during our standard consultative, relationship-based sales activities.

Collaboration with OMNIA cultivation partners:

We will welcome co-developing sales strategies with

OMNIA and its members to ensure alignment and maximize the effectiveness of our approach.

Client on-boarding:

We will define a reusable procedure and create standard guidance for helping

agencies quickly understand how to engage.

CRM lead tracking:

We will enable tracking of adoption, pipeline growth, and sales attribution to the

contract.

This plan will ensure that we effectively implement the master agreement and enhance our service

delivery to public agencies nationwide.

Exhibit A: 3.3 C. Provide a detailed ninety-day plan beginning from award date of the Master Agreement

describing the strategy to market the Master Agreement to current Participating Public Agencies, existing

Public Agency customers of Supplier, as well as to prospective Public Agencies nationwide immediately

upon award, to include, but not limited to:

Exhibit A: 3.3 C. i. Provide Supplier’s logo, content and keywords for OMNIA Partners website contract

search and ecommerce platform

Exhibit A: 3.3 C. ii. Creation and distribution of an announcement or press release to Public Agencies,

customers and/or trade publications

Exhibit A: 3.3 C. iii. Announcement, Master Agreement details and contact information published on the

Supplier’s website within first 90 days

Exhibit A: 3.3 C. iv. Design, publication and distribution of co-branded marketing materials within first 90

days

Exhibit A: 3.3 C. v. Commitment to attendance and participation with OMNIA Partners at national (i.e.

NIGP Annual Forum, NPI Conference, etc.), regional (i.e. Regional NIGP Chapter Meetings, Regional

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Cooperative Summits, etc.) and supplier-specific trade shows, conferences and meetings throughout the

term of the Master Agreement

Exhibit A: 3.3 C. vi. Ongoing marketing and promotion of the Master Agreement throughout its term (case

studies, collateral pieces, presentations, promotions, ads in trade publications, etc.)

Exhibit A: 3.3 C. vii. Dedicated OMNIA Partners page on Supplier’s website with:

• OMNIA Partners standard logo;

• Copy of original Request for Proposal;

• Copy of Master Agreement and amendments between Principal Procurement Agency and Supplier;

• Summary of Products and pricing;

• Marketing Materials

• Electronic link to OMNIA Partners’ website;

• A dedicated toll-free number and email address for OMNIA Partners

Provide a detailed 90-day plan beginning from the award date of the Master Agreement. The plan should

describe the strategy to market the Master Agreement to current Participating Public Agencies, to

Accenture’s existing Public Agency customers, and to prospective Public Agencies nationwide

immediately upon award. Include these and more: • Provide Accenture’s logo, content and keywords for

OMNIA Partners website contract search and ecommerce platform • Creation and distribution of an

announcement or press release to Public Agencies, customers and/or trade publications •

Announcement, Master Agreement details and contact information published on the Accenture’s website

within the first 90 days • Design, publication and distribution of co-branded marketing materials within first

90 days • Commitment to attendance and participation with OMNIA Partners at national (i.e. NIGP Annual

Forum, NPI Conference, etc.), regional (i.e. Regional NIGP Chapter Meetings, Regional Cooperative

Summits, etc.) and Accenture-specific trade shows, conferences and meetings throughout the term of the

Master Agreement • Ongoing marketing and promotion of the Master Agreement throughout its term

(case studies, collateral pieces, presentations, promotions, ads in trade publications, etc.)

Exhibit A.3.3.C

Ninety-day plan for marketing

We will develop a detailed 90-day plan beginning from the award date of the master agreement to market

the master agreement to current participating public agencies, existing public agency customers, and

prospective public agencies nationwide.

The plan includes the following key components:

Logo and content for OMNIA Partners website:

We will provide Accenture’s logo, relevant content,

and keywords for the OMNIA Partners website contract search and e-commerce platform.

Announcement or press release:

Our marketing team will create and distribute an announcement or

press release to public agencies, customers, and trade publications to highlight the master agreement.

Website publication:

We will ensure that the announcement, master agreement details, and contact

information are published on Accenture’s website within the first 90 days.

Co-branded marketing materials:

We will design, publish, and distribute co-branded marketing

materials within the first 90 days to effectively communicate the value of the master agreement.

Participation in events:

We will commit to attending and participating with OMNIA and its members at

national events (e.g., NIGP Annual Forum, NPI Conference), regional meetings, and Accenture-specific

trade shows and conferences throughout the term of the master agreement.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Ongoing marketing and promotion:

We will engage in ongoing marketing and promotion of the

master agreement throughout its term, which will include case studies, collateral pieces, presentations,

promotions, and advertisements in trade publications.

Microsite development:

A dedicated microsite will be created to support joint marketing and sales

initiatives. It will provide updates on vehicle and delivery execution and offer a direct channel for visitors

to reach out with any questions.

Targeted email campaign:

Launch outreach to current OMNIA participants, existing clients, and new

prospects with tailored messaging.

This comprehensive approach will ensure that we effectively promote the master agreement and engage

with our target audiences.

Exhibit A: 3.3 D. Describe how Supplier will transition any existing Public Agency customers’ accounts to

the Master Agreement available nationally through OMNIA Partners. Include a list of current cooperative

contracts (regional and national) Supplier holds and describe how the Master Agreement will be

positioned among the other cooperative agreements.

Exhibit A.3.3.D

Transition of Public Agency customers’ accounts

Accenture serves clients on an account-focused basis organized state by state across the US. Our intent

is to socialize the contracting option with our internal account teams and discuss this contracting option

with clients who would benefit from accessing our services via this channel. We continuously secure,

renew, and negotiate a wide variety of cooperative contracts. The master agreement will be positioned

among other cooperative agreements by ensuring alignment on policies, procedures, and applicable

legislation, and by training our sales team to understand who the participating agencies are and to use

the agreed-upon pricing models to deliver services.

Exhibit A: 3.3 E. Acknowledge Supplier agrees to provide its logo(s) to OMNIA Partners and agrees to

provide permission for use in marketing communications and promotions. Acknowledge that use of

OMNIA Partners logo will require permission for reproduction, as well.

Exhibit A.3.3.E

Permission to use logo

Accenture will need to review and approve in advance any use of the Accenture wordmark prior to its use

by OMNIA Partners or its client institutions. Accenture acknowledges that use of the OMNIA Partners logo

will require permission for reproductions.

Exhibit A: 3.3 F. Confirm Supplier will be proactive in direct sales of Supplier’s goods and services to

Public Agencies nationwide and the timely follow up to leads established by OMNIA Partners. All sales

materials are to use the OMNIA Partners logo. At a minimum, the Supplier’s sales initiatives should

communicate:

i. Master Agreement was competitively solicited and publicly awarded by a Principal Procurement

Agency

ii. Best government pricing

iii. No cost to participate

iv. Non-exclusive

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Exhibit A.3.3.F

Direct sales of goods and services

Accenture confirms that we will be proactive in the direct promotion and sales of our goods and services

to public agencies nationwide, including timely follow-up on leads generated by OMNIA Partners. We are

deeply committed to leveraging the OMNIA cooperative contract and will ensure all sales materials

prominently feature the OMNIA Partners logo, in alignment with program guidelines.

Accenture brings extensive experience working under national and local cooperative agreements,

including OMNIA Partners and NAPO ValuePoint. Our sales organization is structured to support both

national and local engagement: we maintain a dedicated national public sector sales leadership team,

complemented by specialized sales teams within each service group and at the account level. These

teams operate in a coordinated manner as part of a unified national practice, ensuring consistent

messaging and strategic alignment across all client engagements.

We actively promote cooperative purchasing vehicles internally and externally by publishing all contracts

centrally and locally, and by encouraging our teams and clients to consider these vehicles as efficient

procurement pathways. Our collaboration with OMNIA and its members is ongoing and strategic—we

maintain a regular cadence with Richard Pullen (Director of Partner Development) and Katie Owen (Vice

President, Partner Development) to ensure alignment on outreach, lead follow-up, and program growth.

This integrated approach enables us to maximize the value of the OMNIA Partners contract for public

agencies nationwide, while ensuring responsiveness, consistency, and strategic coordination in all sales

efforts.

Exhibit A: 3.3 G. Confirm Supplier will train its national sales force on the Master Agreement. At a

minimum, sales training should include:

i. Key features of Master Agreement

ii. Working knowledge of the solicitation process

iii. Awareness of the range of Public Agencies that can utilize the Master Agreement through OMNIA

Partners

iv. Knowledge of benefits of the use of cooperative contracts

Exhibit A.3.3.G

Training of national sales force

Accenture confirms it will train its national sales force on the Master Agreement. Our coordinated sales

structure—spanning national leadership, service-specific, and account-level teams—ensures consistent

understanding and promotion of cooperative contracts like OMNIA. We regularly train teams on contract

scope, pricing, eligible agencies, and branding requirements. All contracts are centrally published and

promoted. We also maintain an active cadence with OMNIA leadership, including Richard Pullen and

Katie Owen, to align on updates and enablement, ensuring our teams are fully equipped to represent the

agreement nationwide.

Exhibit A: 3.3 H. Provide the name, title, email and phone number for the person(s), who will be

responsible for:

i. Executive Support

ii. Marketing

iii. Sales

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

iv. Sales Support

v. Financial Reporting

vi. Accounts Payable

vii. Contracts

Exhibit A.3.3.H

Contact information

The person responsible for executive support, marketing, sales, sales support, financial reporting,

accounts payable, and contracts is Andy Lindsey, US Public Sector Sales Lead at Accenture. His contact

details are as follows: Phone: +1 678-657-4730, Email: andrew.t.lindsey@accenture.com.

Exhibit A: 3.3 I. Describe in detail how Supplier’s national sales force is structured, including contact

information for the highest-level executive in charge of the sales team.

Exhibit A.3.3.I

Structure of national sales force

Accenture’s national sales force is structured with a focus on collaboration and communication across

various teams. Andy Lindsey, US Public Sector Sales Lead at Accenture. His contact details are as

follows: Phone: +1 678-657-4730, Email:

andrew.t.lindsey@accenture.com

Exhibit A: 3.3 I. Explain in detail how the sales teams will work with the OMNIA Partners team to

implement, grow and service the national program.

Exhibit A.3.3.J

Collaboration between sales teams and OMNIA

We will train our sales teams in the use of the Master Agreement and how to connect with OMNIA to

collaborate on sharing information about opportunities. We will share information about our partnership as

appropriate, at conferences and via social media engagement on sites such as LinkedIn.

Exhibit A: 3.3 J. Explain in detail how Supplier will manage the overall national program throughout the

term of the Master Agreement, including ongoing coordination of marketing and sales efforts, timely new

Participating Public Agency account set-up, timely contract administration, etc.

Exhibit A.3.3.K

Management of national program

We will manage the overall national program throughout the term of the master agreement by

coordinating closely with our national sales and national marketing leads. Andy Lindsey, US Public Sector

Sales Lead, will work with these leads to ensure effective management. We will have contract

management support in place to review and manage opportunities and to facilitate the contracting of new

engagements as they arise. This structured approach will ensure a timely account set-up for new

participating public agencies and efficient contract administration.

Exhibit A: 3.3 K. State the amount of Supplier’s Public Agency sales for the previous fiscal year. Provide a

list of Supplier’s top 10 Public Agency customers, the total purchases for each for the previous fiscal year

along with a key contact for each.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Exhibit A.3.3.L

Public Agency sales and customers

Accenture’s total revenue for fiscal year 2024 was $64.9 billion and new bookings for fiscal year 2024

were $81.2 billion. H&PS accounts for 10% of our global revenue. Accenture does not publicly release

financial information beyond what is reported publicly. Some of our top public agency clients include the

largest states in the US. A key contact for all of our US public service sales is Andy Lindsey, US Public

Sector Sales Lead.

Exhibit A: 3.3 L. Describe Supplier’s information systems capabilities and limitations regarding order

management through receipt of payment, including description of multiple platforms that may be used for

any of these functions.

Exhibit A.3.3.M

Information systems capabilities and limitations regarding

order management

As mentioned in

Section 3.4 Ordering methods

, Accenture typically addresses client “orders” by putting

together a tailored response aligning our solutions to client pain points. These proposals result in

contracts with our clients. Accenture uses various internal systems for contract management, and our

client delivery teams are supported by contract management teams. Typically, we send invoices per an

agreed upon schedule via email and clients pay according to the bank information on the invoice.

Exhibit A: 3.3 M. Provide the Contract Sales (as defined in Section 12 of the OMNIA Partners

Administration Agreement) that Supplier will guarantee each year under the Master Agreement for the

initial three years of the Master Agreement (“Guaranteed Contract Sales”).

$_______.00 in year one

$_______.00 in year two

$_______.00 in year three

To the extent Supplier guarantees minimum Contract Sales, the Administrative Fee shall be calculated

based on the greater of the actual Contract Sales and the Guaranteed Contract Sales.

Exhibit A.3.3.N

Annual contract sales

Accenture is not guaranteeing annual contract sales.

Exhibit A: 3.3 N. Even though it is anticipated many Public Agencies will be able to utilize the Master

Agreement without further formal solicitation, there may be circumstances where Public Agencies will

issue their own solicitations. The following options are available when responding to a solicitation for

Products covered under the Master Agreement.

Exhibit A: 3.3 N. i. Respond with Master Agreement pricing (Contract Sales reported to OMNIA Partners).

Exhibit A: 3.3 N. ii. If competitive conditions require pricing lower than the standard Master Agreement

not-to-exceed pricing, Supplier may respond with lower pricing through the Master Agreement. If Supplier

is awarded the contract, the sales are reported as Contract Sales to OMNIA Partners under the Master

Agreement.

Exhibit A: 3.3 N. iii. Respond with pricing higher than Master Agreement only in the unlikely event that the

Public Agency refuses to utilize Master Agreement (Contract Sales are not reported to OMNIA Partners).

Exhibit A: 3.3 N. iv. If alternative or multiple proposals are permitted, respond with pricing higher than

Master Agreement, and include Master Agreement as the alternate or additional proposal.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Detail Supplier’s strategies under these options when responding to a solicitation.

Exhibit A.3.3.O

Strategies

When responding to solicitations from public agencies, we follow the pricing guidelines outlined in those

solicitations. These can vary from agency to agency and by type of work. Our specific strategies are

outlined in the subsequent sections.

For solicitations issued under the Master Agreement,

we will evaluate the type of work being

procured to identify if Master Agreement pricing or lower than the standard Master Agreement not-to-

exceed pricing should be proposed. For contracts under the Master Agreement, we will report those

sales as Contract Sales to OMNIA Partners under the Master Agreement.

For solicitations not issued under the Master Agreement,

we will evaluate the type of work being

procured and price to the client’s requirements

Where feasible and relevant, we will utilize OMNIA as part of our go-to-market strategy and highlight the

availability of this vehicle as an option for our clients to procure services on.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

3.3 Appendix B, Exhibits F and G

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Appendix B, Exhibits G

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

4. Provide available ordering methods (online ordering, order tracking, search options, order history, etc.).

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

information Proprietary and Confidential to Accenture

3.4 Ordering methods

When a participating entity submits a request for our services, Accenture promptly evaluates the request

in detail and responds within the specified timeframe. Our response outlines how we will effectively

deliver the requested IT, consulting, or advisory services. Under a nationwide agreement such as this, we

ensure full compliance with each participating entity’s unique solicitation requirements and procurement

processes.

Typically, participating entities will reach out for a proposal to meet certain requirements. An Accenture

team will evaluate the requirements and develop a Statement of Work (SOW) aligned with these

requirements.

These documents will detail deliverables, reporting structures, meeting cadences, periods of

performance, service level agreements, and invoicing terms.

5. What is supplier’s average on time delivery rate? Describe Supplier’s history of meeting the timelines.

3.5 Average on time delivery rate and history of

meeting the timelines

Accenture is a global leader in professional services. A critical measure of success in service delivery is

the

on-time delivery rate

, which reflects the organization’s ability to meet client expectations, maintain

operational efficiency, and drive satisfaction. Accenture consistently prioritizes this metric as a key

indicator of performance and reliability.

Commitment to on-time delivery

Accenture’s commitment to delivering projects on time is embedded in our delivery culture and

operational frameworks. Although specific on-time delivery rates may vary by engagement and are not

tracked organization-wide as a formal metric, Accenture has consistently achieved measurable success

across industries.

Even when formal tracking of this metric is not required, Accenture maintains a strong focus on timeliness

and quality through our

proven delivery methodologies

. These include structured planning, milestone

tracking, and proactive risk management—ensuring that projects remain on schedule and aligned with

client goals.

Proven track record of timely execution

At the heart of Accenture’s delivery excellence is a disciplined, transparent approach. Project Delivery

Leads and Accenture Leadership engage regularly with client stakeholders to ensure alignment,

accountability, and real-time visibility into project progress. This collaborative model enables swift

adjustments and continuous optimization to meet evolving requirements without compromising timelines.

Guided by the

Accenture Quality Framework

(Figure 4), teams apply consistent, high-quality processes

across all engagements. This framework fosters a culture of continuous improvement, where client

outcomes and timely execution are central to every initiative.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

100

information Proprietary and Confidential to Accenture

RFP responsiveness

We respond to RFPs and project solicitations

with speed and precision, supported by a

robust business development infrastructure

that enables rapid mobilization of the right

resources. Through a structured intake and

review process, we deliver high-quality,

tailored proposals that align with each

opportunity’s scope, complexity, and

urgency. This commitment to responsiveness

and excellence extends to all future work

with OMNIA and its members, ensuring

consistent, on-time delivery across every

engagement.

Accenture’s

proactive processes, combined

with our global expertise and local presence, ensure that we consistently deliver high-quality outcomes on

time while exceeding client expectations.

6. Describe how supplier responds to emergency orders.

3.6 Response to emergency orders

Accenture responds to emergency orders with urgency, precision, and a deep sensitivity to the client’s

timeline and critical needs. We activate a streamlined escalation process that enables rapid mobilization

of resources and immediate coordination with the client. Our teams can change delivery methods—

whether remote, hybrid, or on-site—to adapt to any environmental or operational constraints. This agility,

combined with clear communication and a commitment to service continuity, ensures we meet urgent

demands without compromising quality or responsiveness.

7. Describe supplier’s ability to meet service needs.

3.7 Ability to meet service needs

Accenture is committed to delivering the full scope of services outlined in our proposal, tailored to each

client’s unique operational and strategic needs. We will provide the completeness of the services and

meet the service described in our solution feedback and related responses to the RFP. Our team has

proven high-quality delivery of existing towers in scope and will provide consistently high-quality service

to clients on new projects. We are committed to bringing the very best of Accenture to work side-by-side

with client teams to ensure project success.

See more about our extensive public service practice in Section 3.1, Exhibit A.3.3.L Public Agency

sales and customers.

See our specific responses to each of the scope items that follow.

Figure 4. The components of the Accenture Quality

Framework help confirm that quality processes are

implemented consistently across all projects.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

104

information Proprietary and Confidential to Accenture

What differentiates us

Our ability to operate at the intersection of strategy, engineering, and execution sets us apart from the

competition. We bring cross-sector experience that allows us to bridge operational gaps and align diverse

stakeholders. Our teams embed digital tools and analytics into every engagement to improve efficiency

and decision making.

Key differentiators in this area include:

A national portfolio of experience

managing over $40 billion in capital spend across the US,

including major infrastructure and airport programs.

A digitized approach

to planning, designing, managing, and executing projects that increases control,

reduces risk, and manages stakeholders to drive performance.

Deep experience in all forms

of contracting, including PPPs, with a focus on aligning public oversight

with innovation and investment in the private sector.

The ability to provide continuity

of qualified staff across long-term, multibillion-dollar capital

improvement programs.

A collaborative, client-centered approach

that emphasizes vision-setting, cross-functional

coordination, and transparent execution.

A commitment to combining

human ingenuity with data and AI to deliver large-scale projects on time

and within budget, while also achieving broader investment and sustainability objectives.

We are experts in leading multi-discipline teams and diverse stakeholder groups. We are uniquely

positioned to act as a trusted, independent advocate for public sector owners, aligning every project

decision with our client’s best interests.

Community Planning

An overview of our products and services

Accenture partners with governments to design and implement inclusive, data-informed community

planning initiatives that reflect the needs and aspirations of residents. Our approach integrates strategic

planning, public engagement, and cross-sector collaboration to help communities thrive.

We support clients in:

Facilitating community-wide strategic planning processes

that align public services, infrastructure,

and economic development.

Conducting equity assessments and applying data-driven frameworks

to ensure that planning

reflects the needs of all residents.

Designing inclusive engagement strategies

that elevate community voice and ensure equitable

outcomes.

Applying geospatial analysis,

demographic forecasting, and scenario modeling to

inform decisions

on land use

, housing, transportation, and service delivery.

Structuring and managing PPPs

that align public goals with private investment and innovation.

Our work spans urban, suburban, and rural contexts, and we are experienced in helping local

governments coordinate across departments, jurisdictions, and sectors to deliver integrated, future-ready

plans.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

106

information Proprietary and Confidential to Accenture

We help governments build stronger, more connected communities by aligning vision with action and

ensuring that every voice is heard in the planning process.

Election Management

Election management is not in scope for our response.

Operations, Infrastructure and Environmental Management

An overview of our products and services

Accenture supports public sector agencies in managing the full lifecycle of infrastructure and operational

programs—from strategic planning and capital delivery to ongoing operations, maintenance, and

environmental stewardship. Our Infrastructure & Capital Projects (I&CP) practice brings decades of

experience advising on and overseeing the delivery of complex, multi-billion-dollar programs across

transportation, utilities, public works, and environmental systems. We help clients plan, finance, design,

procure, and execute major infrastructure projects while ensuring long-term operational efficiency and

sustainability. Our services include:

Program and project management

for capital improvement programs, including roads, bridges, water

systems, and public facilities.

Operations and maintenance strategy development

, including asset lifecycle planning, performance

benchmarking, and cost optimization.

Site evaluation, capital planning, and integration

of renewable technologies to support sustainable,

cost-effective operations.

Environmental planning and compliance support

, including permitting, impact assessments, and

sustainability integration.

Risk management, quality assurance, and construction oversight

to ensure safe, timely, and cost-

effective delivery.

Public/private partnership (PPP) advisory

for infrastructure modernization, including alternative

delivery models and long-term operations contracts.

Digital enablement of infrastructure

operations

through IoT, predictive analytics, and integrated

asset management platforms.

We are experienced in working within complex regulatory environments and across multiple jurisdictions,

helping agencies align federal, state, and local requirements while maintaining operational agility.

See more about our operations services in Section 3.1: Exhibit A.3.1.A, A brief history and

description of Accenture.

Our client stories

We help public agencies save time and money, improve services, and transform operations by delivering

infrastructure and environmental solutions through technical planning and funding strategy. As described

in Table 4, for

we provided design and development guidance for zero-

emissions bus facilities that integrated renewable energy and battery storage, while for a large metro area

courts system, we evaluated EV charger sites and developed a scalable infrastructure plan that secured

funding and advanced sustainability.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

109

information Proprietary and Confidential to Accenture

Table 5. Projects with

focused on leadership development and workforce

modernization through structured learning and organizational redesign.

What differentiates us

Accenture brings a unique combination of strategic insight, operational experience, and change

leadership to organizational transformation. We are not just advisors—we are implementation partners

who stay with our clients through every phase of the journey. Some of the other differentiators are:

A proven methodology for organizational transformation

that integrates structure, process, people,

and culture.

Deep experience

designing and implementing internal control systems

that meet federal, state,

and local compliance requirements.

A human-centric approach to change management

that emphasizes co-creation, psychological

safety, and inclusive engagement.

Proprietary tools

such as Transformation GPS and the Competitive Organizational Agility

Assessment, which provide real-time insights into change readiness and organizational health.

A flexible delivery model

that allows us to scale support across departments, agencies, and

jurisdictions while maintaining continuity and institutional knowledge.

Experience supporting large-scale change initiatives

across the public sector, including workforce

modernization, shared services implementation, and enterprise-wide restructuring.

We believe that successful transformation is not just about changing structures—it’s about changing

mindsets, behaviors, and ways of working. Accenture helps public agencies build organizations that are

not only fit for today, but ready for tomorrow.

Pension and Benefits Management

An overview of our products and services

Accenture supports public sector agencies in modernizing and managing pension and benefits systems to

ensure long-term sustainability, operational efficiency, and improved service delivery to beneficiaries. We

understand that pension and benefits programs are among the most complex and high-impact services

governments provide—requiring precision, compliance, and trust.

Our services span the full lifecycle of pension and benefits administration, including:

Strategic planning and actuarial analysis

to support long-term financial sustainability and policy

development.

Program modernization

, including the design and implementation of new benefits systems, digital

platforms, and self-service portals.

Business process redesign

to streamline enrollment, eligibility determination, claims processing, and

customer service.

Data integration and analytics

to support forecasting, fraud detection, and performance monitoring.

Internal controls and

compliance frameworks

to ensure alignment with federal, state, and local

regulations.

Public/private partnership (PPP) advisory

to support outsourcing, co-sourcing, or shared service

models for benefits administration.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

111

information Proprietary and Confidential to Accenture

human-centered approach

to service design, ensuring that digital tools are accessible, intuitive,

and responsive to the needs of retirees, employees, and dependents.

Advanced analytics capabilities

to support actuarial modeling, program forecasting, and real-time

performance monitoring.

Proven ability to implement internal controls and

compliance frameworks

that meet the highest

standards of auditability and transparency.

Experience structuring and managing PPPs and

shared service models

that improve efficiency while

maintaining public accountability.

A commitment to

continuity and institutional knowledge

, with teams that support multi-year

transformations and long-term operational success.

We help public agencies deliver pension and benefits programs that are not only financially sound, but

equitable, efficient, and trusted by the people they serve.

Revenue, Financial, Auditing, Capital and Procurement

Management

An overview of our products and services

Accenture offers a comprehensive suite of capabilities across Revenue, Financial, Auditing, Capital, and

Procurement Management, designed to optimize business performance and drive growth.

revenue management

, Accenture provides strategies to protect and enhance revenue streams,

leveraging insights from competitive analysis and compliance management to support over 80% of the

global top 50 banks and 90% of the top 20 US financial institutions.

Our

financial management

solutions, including the Controller Cockpit and Intelligent Close, Control &

Insights (ICCI), streamline financial processes, enhance reconciliation efficiency, and ensure

compliance with regulatory standards.

Accenture’s

auditing

capabilities are exemplified by their centralized offshore support teams, which

conduct thorough audits across business and IT domains, ensuring robust control mechanisms and risk

mitigation.

capital management

, Accenture’s expertise in designing operating models and roadmaps helps

clients unlock capacity, optimize supply chains, and improve inventory management, ultimately

enhancing operational productivity.

Our

procurement management

solutions, such as the Closed Loop Spend Management (CLSM) and

Procurement Voyager Survey, enable organizations to assess and enhance their procurement maturity,

driving efficiency and cost savings through strategic sourcing and digital transformation.

Together, these capabilities empower clients to achieve sustainable growth and operational excellence in

a rapidly evolving business landscape.

Our client stories

We support public agencies in modernizing revenue, financial, auditing, capital, and procurement

management by delivering integrated design and development solutions that increase effectiveness,

improve services, and reduce long-term operational costs. For the

we developed a

risk-informed business case to guide investment in a new

while in

redesigned procurement operations and implemented strategic sourcing to deliver over $80 million in

annual savings and increase effectiveness. Additional detail is provided in Table 7.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

114

information Proprietary and Confidential to Accenture

What differentiates us

Accenture brings a unique combination of infrastructure delivery experience, digital innovation, and

stakeholder engagement expertise to right of way management. Our approach is grounded in helping

agencies modernize legacy processes, improve coordination, and deliver ROW programs that are

efficient, equitable, and resilient. What sets us apart includes:

Deep experience

supporting ROW programs

within large-scale capital projects, including highways,

airports, utilities, and broadband infrastructure.

Proven

ability to digitize ROW workflows

using GIS-enabled platforms, automated permitting

systems, and integrated document repositories.

Expertise in

structuring and managing PPPs

that involve complex ROW coordination, including

shared-use corridors and utility co-location strategies.

collaborative approach to stakeholder engagement

, including negotiation support, public

outreach, and conflict resolution.

Integration of

ROW management

into broader capital program governance, ensuring alignment with

project schedules, budgets, and risk frameworks.

We help public agencies transform right of way management from a bottleneck into a strategic enabler—

accelerating infrastructure delivery while maintaining public trust and regulatory compliance.

Risk Management, Analysis, and Insurance

An overview of our products and services

Accenture helps public sector agencies identify, assess, and manage risk across programs, operations,

and infrastructure portfolios. In an environment of increasing complexity—ranging from climate-related

disruptions to cybersecurity threats and financial volatility—governments must proactively manage risk to

protect public assets, ensure service continuity, and maintain public trust.

Our services span the full spectrum of enterprise and program-level risk management, including:

Enterprise risk management (ERM) framework

development and implementation, aligned with

federal and state standards.

Risk identification, assessment, and mitigation planning

across operational, financial, regulatory,

and reputational domains.

Insurance strategy and advisory

, including risk transfer modeling, self-insurance feasibility, and

public/private insurance partnerships.

Risk analytics and scenario modeling

using advanced data science techniques to support decision-

making and contingency planning.

Integration of

risk management into capital program governance

, procurement, and contract

oversight.

Public/private partnership (PPP) risk allocation

and performance-based contracting support,

ensuring that risk is appropriately shared and managed across sectors.

We support agencies in embedding risk management into daily operations and long-term planning—

helping them move from reactive compliance to proactive resilience.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

116

information Proprietary and Confidential to Accenture

We help public agencies build risk-aware cultures and systems—ensuring that risk is not just managed

but leveraged as a strategic asset in delivering public value. Our differentiators in risk management,

analysis, and insurance also include a focus on holistic service delivery, proprietary solutions, and a

commitment to continuous innovation to ensure we meet the evolving needs of our clients in the public

sector.

Tax Consulting and Compliance

Tax consulting and compliance is not in scope for our response.

Transit Operations

An overview of our products and services

Accenture supports public transit agencies in modernizing operations, enhancing rider experience, and

improving system performance through a combination of digital innovation, operational expertise, and

long-term strategic partnerships. As transit systems face increasing demands for reliability, equity, and

sustainability, we help agencies reimagine how they plan, operate, and maintain multimodal networks.

Our transit operations services include:

End-to-end digital solutions

for rail and bus transit providers, covering passenger planning, transport

operations, maintenance, enterprise asset management, and capital project delivery.

Implementation of fare collection systems

, mobility-as-a-service (MaaS) platforms, and integrated

scheduling and dispatch tools.

Asset lifecycle management

and predictive maintenance strategies to reduce downtime and extend

the life of critical infrastructure.

Data analytics and performance dashboards

to support service optimization, ridership forecasting,

and real-time decision-making.

Public/private partnership (PPP) advisory

for fare systems, fleet modernization, and infrastructure

expansion.

We work with transit agencies to deliver safe, efficient, and equitable transportation services—while

building digital and operational foundations for long-term resilience.

Our client stories

Accenture has supported major transit agencies in implementing cost-saving strategies and capital

program modernization to improve operational efficiency and infrastructure resilience. For the

and

described in Table 10, Accenture delivered measurable cost

reductions and streamlined capital project execution by applying private sector practices and modern

program management approaches.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

118

information Proprietary and Confidential to Accenture

A focus on creating 360° value,

striving to partner with clients to achieve greater progress on

inclusion and diversity, reskill and upskill employees, and help achieve sustainability goals.

Program Consulting and Professional Services

Business Process Improvement

An overview of our products and services

Accenture delivers a comprehensive, data-driven approach to Business Process Improvement (BPI),

enabling public sector organizations to gain deep insights into their operational performance and identify

opportunities for measurable improvement. Our methodology combines diagnostic tools, maturity

assessments, and strategic road maps to help agencies enhance efficiency, reduce costs, and improve

service delivery.

We leverage a suite of proprietary tools and frameworks to support this work, including:

Benchmarking Analytics Tool (BAT)

, which provides comparative performance insights against

industry and peer benchmarks.

Process Value Explorer (PVE) enabler,

which provides an integrated set of methods and

toolsets that allow the business to capture a widely disbursed set of value enablers and quantifies the

relationship between processes, technology, people, and capabilities, while aligning stakeholders on a

journey of reinvention. The PVE tool is described in Figure 5.

Figure 5. PVE accelerates value realization, optimizing processes, people, and systems.

Logical Operating Model (LOM)

, a visual reference model that helps align people, processes,

and technology with organizational objectives.

Process Hierarchy

, which decomposes business capabilities into structured views to support

reengineering and strategic alignment.

BPM Navigator

, a repository of thousands of mapped business processes with KPIs and impact

assessments.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

122

information Proprietary and Confidential to Accenture

Table 12. Accenture delivers tailored training solutions that equip internal teams to lead effective, scalable

training and education efforts.

What differentiates us

Our training services stand out for their scale, adaptability, and integration with broader transformation

efforts. Key differentiators include:

Integrated change and learning strategy:

Our training is embedded within a broader change

enablement framework that includes stakeholder engagement, readiness assessments, and leadership

alignment. This ensures that training is delivered at the right time, to the right people, and with the right

context.

AI-enabled learning platforms:

LearnVantage:

Our proprietary AI-powered learning platform helps organizations assess skill gaps,

align learning with business strategy, and manage learning ecosystems efficiently. LearnVantage

integrates with existing LMS and LXP systems and supports personalized, data-driven learning

journeys.

Udacity:

Through our partnership with Udacity, we offer access to Nanodegree programs and

curated technical content in high-demand fields such as data science, cloud computing, and

cybersecurity.

Industry-specific customization:

We tailor training content to reflect the operational, regulatory, and

cultural context of each client. Our experience with public sector clients ensures that our training is

grounded in real-world environments.

Continuous learning culture:

We foster a culture of lifelong learning, integrating core functional skills

with specialty and business management capabilities. This enables our clients’ workforces to adapt to

new challenges and opportunities effectively.

Grants Management

An overview of our products and services

Accenture offers comprehensive grants management services that span the full lifecycle—from strategic

planning and funding identification to compliance monitoring and performance reporting. We work with

state and local government clients to help them maximize the impact of federal and state funding by

aligning grant programs with organizational priorities and ensuring efficient, compliant execution.

Our services include:

Establishing and structuring grants management offices (GMOs)

, including governance models,

operating structures, staffing plans, and enabling technologies.

Identifying and applying

for federal, state, and philanthropic

funding opportunities.

Supporting eligibility assessments

, application development, and submission processes.

Designing and implementing grants management systems

, including configuration, data migration,

and training.

Monitoring compliance with federal and state regulations

, including reporting and audit readiness.

Providing post-award support

, including performance tracking, subrecipient management, and

closeout.

We also operate a centralized State and Federal Funds and Grants Management Center of Excellence

(Coe), which supports clients with coordinated funding opportunity research, best practice development,

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

124

information Proprietary and Confidential to Accenture

Advanced analytics and AI:

We integrate analytics and AI into grants management processes to

improve decision-making, monitor performance, and identify risks early. This includes tools for tracking

fund utilization, forecasting outcomes, and automating compliance checks.

Human-centered design:

We design grants management systems and processes with the end user in

mind—whether that’s a grant administrator, program manager, or subrecipient. Our focus on usability

ensures that systems are intuitive, accessible, and aligned with the needs of both grantors and

grantees.

Leadership Development and Coaching Services

An overview of our products and services

Accenture has delivered leadership development and coaching services for more than 30 years,

supporting public and private sector organizations around the world. These services are delivered through

our Talent & Organization practice, which sits within our Strategy & Consulting (S&C) group—a core area

of our business for over six decades. Within this practice, we have built award-winning capabilities in

leadership, culture, organization design, operating model transformation, and C-suite development. Our

growth in this space has been both organic and through strategic acquisitions, including YSC Consulting,

Cirrus, Kates Kesler, WhatIf?!, and Root.

Our Leadership and Culture Center of Excellence and Executive Leadership Coaching Center are

dedicated to supporting senior leaders and leadership teams with tailored development programs. These

services are grounded in behavioral science and designed to foster psychological safety, emotional

intelligence, and inclusive leadership. We work with clients to co-create leadership programs that reflect

their organizational culture, strategic goals, and the unique challenges of public sector leadership.

Our offerings include:

Executive coaching (1:1 and team-based)

Leadership team development and facilitation

Peer group coaching

Leadership assessments and diagnostics

Customizable program modules and learning journeys

Habit-building micro-actions and on-the-job learning integration

Our programs are evidence-based and adaptable to in-person, virtual, or hybrid delivery formats. We

tailor each engagement to the specific needs of the client’s leadership population, ensuring relevance and

impact. An overview of the full range of our capabilities is shown in Figure 8.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

126

information Proprietary and Confidential to Accenture

Table 14. Accenture delivers leadership development programs that combine strategic planning, coaching,

and team-based learning to drive measurable outcomes.

What differentiates us

What makes our leadership development and coaching services unique are our scale, depth of

experience, and integration of behavioral science, technology, and public sector expertise. Other

differentiators include:

Proven programs and frameworks:

People Leadership Credential:

Focuses on emotional intelligence and empowering leadership,

helping leaders navigate responsibilities with care, kindness, and connection.

Leadership Development Program (LDP):

Designed for senior managers and associate directors,

this program combines composable learning experiences with executive coaching to enhance

leadership impact.

Lift as You Rise:

Supports new joiners and recently promoted leaders by aligning career goals with

purpose and providing actionable development steps.

Peer group coaching:

Facilitates shared learning and relationship-building among leaders through

structured group discussions.

Behavioral science integration:

Our programs are grounded in research on human behavior,

motivation, and learning. We use these insights to design experiences that foster lasting behavior

change and leadership growth.

Flexible coaching models:

We offer a range of coaching approaches—including 1:1 executive

coaching, team coaching, and hybrid models—tailored to the goals of each leader and organization.

Our coaching model is described in Figure 9.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

127

information Proprietary and Confidential to Accenture

Figure 9. We offer a variety of customizable coaching models to fit the project needs.

Technology-enabled learning:

Root Learning Maps:

Visual tools that help teams align around strategy and understand how key

concepts and skills connect to broader organizational goals. This tool is explained in Figure 10.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

128

information Proprietary and Confidential to Accenture

Figure 10. Root Learning Maps outline the key concepts, skills, and knowledge areas for a specific subject or

domain, describing how the foundational elements connect to broader learning objectives.

Strata App:

A mobile platform that delivers curated leadership content and nudges to reinforce

behavior change over time, as illustrated in Figure 11.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

135

information Proprietary and Confidential to Accenture

Figure 14. Accenture’s strategic planning services help clients reinvent every part of their enterprise to drive

greater growth, enhance competitiveness, and deliver sustainable value.

Our approach is flexible and tailored to each client’s context. Whether the need is for enterprise-wide

transformation, departmental strategy, or targeted operational planning, we adapt the level of detail,

stakeholder engagement, and planning methodology to fit the situation. We have deep experience

applying a wide range of strategic planning models, including goal-based, issue-based, objectives and

key results (OKRs), balanced scorecards, and implementation-focused strategies.

Our services include:

Strategic visioning and goal setting

Stakeholder engagement and facilitation

Performance measurement and KPI development

Strategy implementation planning

Organizational alignment and governance design

Change enablement and communications support

We are trusted advisors to governors, cabinet secretaries, commissioners, and local government leaders

because we not only help shape strategy—we also help execute it. Our teams bring a blend of analytical

rigor, public sector experience, and human-centered design to ensure strategies are actionable,

measurable, and aligned with constituent needs.

Our client stories

Accenture’s strategic management work has helped public sector clients improve equity, efficiency, and

decision-making by delivering tailored implementation strategies and data-driven performance tools. For

we supported broadband planning by designing a statewide public engagement strategy to inform

BEAD and digital equity programs, while for a Southwestern state, we identified $2 billion in revenue

potential and long-term savings through a fiscal diagnostic that reshaped budget strategy and operations.

Additional detail about the projects is provided in Table 18.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

137

information Proprietary and Confidential to Accenture

IT Consulting

Technology and E-Government

Applications for Information and Communication

An overview of our products and services

Accenture provides comprehensive application development and management services to support digital

transformation. With over 30 years of experience and more than 1,000 clients globally, we help

organizations modernize IT environments, improve service delivery, and enhance customer engagement.

Our services cover the entire application lifecycle, including design, development, optimization, and

support.

We specialize in:

Custom application development

Application modernization

Cloud-native development

Mobile and web applications

AI-led automation

Our technology-agnostic approach is backed by partnerships with leading platforms like Oracle, Workday,

ServiceNow, and Salesforce. A key enabler is Accenture’s GenWizard, Accenture’s enterprise-grade gen

AI platform designed to transform how organizations deliver technology, shown in Figure 15. Built on

Accenture’s proven automation platforms, including myNav and myConcerto, GenWizard enables clients

to scale AI across the full spectrum of IT services, from application modernization to infrastructure

management.

Figure 15. GenWizard carries automation services across the technology delivery lifecycle (TDLC) to

transform enterprises, reimagine IT at speed and scale, and create exponential benefits.

Key capabilities of GenWizard include:

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

139

information Proprietary and Confidential to Accenture

What differentiates us

Accenture’s application services stand out for their scale, innovation, and ability to deliver measurable

outcomes. Other important differentiators include:

Advanced automation and AI integration:

Our use intelligent automation platforms enable predictive

analytics, self-healing systems, and automated ticket resolution—reducing incident volume and

improving service reliability.

User-centered design:

We prioritize intuitive, accessible, and responsive design in all application

development efforts. Our focus on user experience ensures that digital solutions are not only functional

but also engaging and easy to use.

Agile and scalable delivery:

Our agile development approach allows for rapid prototyping, iterative

delivery, and continuous improvement. We adapt quickly to changing requirements and scale delivery

to meet the needs of large, complex organizations.

Technology ecosystem and innovation tools:

GenWizard:

Accenture’s intelligent automation platform that integrates AI and analytics to streamline

IT operations and reduce costs.

Lucidworks Fusion:

A powerful search and data discovery platform that enhances user

engagement through personalized content delivery.

AIOps:

Our application of artificial intelligence for IT operations enables real-time monitoring,

predictive maintenance, and operational resilience.

Global reach, local expertise:

With delivery centers around the world and deep experience in public

sector transformation, we bring global best practices to local challenges—ensuring solutions are both

innovative and grounded in operational realities.

Artificial Intelligence (AI) Advisory, Strategy and Support

Services

An overview of our products and services

Accenture is a trusted partner to public service organizations worldwide, helping them harness the power

of artificial intelligence (AI) to deliver more responsive, efficient, and equitable services. With over a

decade of AI leadership and a $3 billion investment in AI innovation, Accenture brings unmatched

experience and scale to support government transformation.

Our global team of

80,000+ data and AI professionals

has delivered

more than 2,000 gen AI projects

including many in the public sector. We hold

more than 2,400 AI-related patents and applications

, and

our services span the full AI lifecycle—from strategy and governance to implementation and optimization.

Accenture is also the

only consulting firm to earn a five-star rating

in artificial intelligence, strategy,

and public sector services in

Forbes’ 2025 Best Management Consulting Firms

ranking. This

recognition reflects our deep commitment to public service excellence and our proven ability to deliver

results at scale. We’ve delivered

over 44 million hours of AI training

, helping public agencies build

internal capacity and resilience to lead in an AI-enabled future.

Our work with public sector clients includes:

Improving citizen service delivery

through AI-powered contact centers.

Identifying operational efficiencies

in areas like case management and benefits processing.

Implementing responsible AI frameworks

that promote public trust, transparency, and ethical use

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

142

information Proprietary and Confidential to Accenture

models—such as those from OpenAI, Google, or AWS—and compare their performance based on

factors like cost, accuracy, and business context.

AI Refinery:

is Accenture’s advanced AI platform designed to help organizations transform raw AI

technologies into scalable, enterprise-ready solutions. Built in collaboration with NVIDIA and powered

by technologies like NVIDIA AI Enterprise, NeMo, and Omniverse, AI Refinery enables rapid

development and deployment of agentic AI systems tailored to specific business or public sector

needs.

Key capabilities include

Agent development:

Build and orchestrate intelligent AI agents that collaborate to solve complex,

multi-step tasks.

Model customization:

Adapt foundation models using proprietary data and optimize performance

through intelligent model selection.

Knowledge integration:

Organize and leverage enterprise data to power AI applications and

decision-making.

Governance and compliance:

Manage AI systems with built-in controls for cost, accuracy, security,

and responsible use.

AI Refinery accelerates time-to-value by reducing the complexity of deploying gen AI. It supports use

cases across industries—from clinical trial companions in healthcare to revenue growth management in

consumer goods—and is expanding to include over 100 industry-specific agent solutions by year-end.

Data Analytics, Strategy and Transformation

An overview of our products and services

Accenture delivers end-to-end data analytics, strategy, and transformation services that help public sector

organizations unlock the full value of their data. Our capabilities span data strategy, architecture,

engineering, analytics, and governance—enabling clients to make informed decisions, improve service

delivery, and drive operational efficiency.

We bring deep expertise in strategy, consulting, and delivery, supporting clients from vision through

implementation. Our services include:

Data strategy and operating model design

Data architecture and platform modernization

Data integration and migration

Advanced analytics and business intelligence (BI)

Data governance and quality management

KPI development and performance measurement

Accenture has deep experience with all major hyperscalers, business intelligence (BI) platforms, and data

integration partners, enabling us to support clients across cloud, on-premises, and hybrid environments.

We maintain strategic alliances with Microsoft Azure, Amazon Web Services (AWS), and Google Cloud

Platform (GCP), and have delivered over 750 Azure PaaS projects for more than 100 clients, supported

by a robust team of Azure-certified professionals. In the BI space, we work extensively with Power BI,

Tableau, SAP BusinessObjects, Oracle OBIEE, and Qlik to help organizations unlock actionable insights.

Our strong partnerships with leading data integration providers such as Informatica, Talend, Databricks,

and Snowflake enable us to deliver end-to-end data ecosystems that are scalable, secure, and high

performing.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

145

information Proprietary and Confidential to Accenture

Figure 17. Our achievements and awards set us apart in the Data Analytics, Strategy and Transformation

space.

Digital Technologies, Online Platforms and Infrastructures

An overview of our products and services

Accenture's digital services support public sector digital

transformation from ideation to execution. We offer

growth strategy, product design, technology platforms,

creative marketing, and campaign orchestration.

Accenture Song combines data-driven insights with

creative excellence to create purpose-driven brand

experiences. We specialize in responsive website

design and development to improve engagement across

citizen, employee, and partner channels, ensuring

flexibility and scalability for public services. Our

infrastructure services help public sector organizations

modernize their IT landscape and prepare for future

innovations. Our cloud solutions enable governments to

migrate, modernize, and integrate workloads at speed

while mitigating risk. We offer managed services to stabilize, optimize, and manage IT infrastructure for

future growth. Our infrastructure capabilities include automation to reduce costs, enhance quality, and

build a foundation for a hybrid landscape. We also support the digital workplace by investing in employee

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

147

information Proprietary and Confidential to Accenture

design. Our approach combines deep technical expertise with creative strategy to ensure that digital

platforms are both functional and impactful.

Key differentiators include:

Human-centered design:

We prioritize user experience and adhere to accessibility standards (Section

508 and Web Content Accessibility Guidelines [WCAG]) to ensure inclusive, intuitive, and responsive

digital platforms.

Enterprise-scale delivery:

Through Accenture Song, we support major organizations, including 81 of

the Fortune Global 100, delivering complex digital solutions with speed and precision.

Cross-platform expertise:

We develop and support web applications across various platforms and

programming languages, ensuring flexibility and scalability.

Integrated services:

We offer a full suite of services, from growth strategy and product design to

campaign execution and content orchestration, delivering cohesive digital experiences.

Accessibility and compliance:

Our teams build digital platforms that meet or exceed federal and

state accessibility requirements, ensuring broad usability.

Global reach, local impact:

With global delivery teams and deep public sector experience, we bring

best practices to local challenges, delivering innovative and operationally grounded solutions.

Financial Management Software

An overview of our products and services

Accenture delivers comprehensive financial management software services that help public sector

organizations modernize their financial operations, improve transparency, and enhance decision-making.

Our capabilities span the full financial lifecycle—from planning and forecasting to compliance, reporting,

and grant management.

Our

services include:

Financial planning and analysis

(FP&A), including driver-based forecasting and integrated business

planning.

Cash and liquidity management

, with improved forecasting and reporting.

Tax compliance and reconciliation

for both direct and indirect tax obligations.

Investor relations management

, providing actionable insights to improve ROI.

Grant lifecycle management

, from pre-award through close-out.

We implement and support leading cloud-based financial platforms such as Workday, Oracle, and SAP.

Our services include system integration, data migration, analytics, and change management to ensure

successful adoption and long-term sustainability.

Accenture’s CFO & Enterprise Value (CFO&EV) Public Services offering goes beyond traditional financial

management to help government finance leaders become strategic enablers of envisioned outcomes. We

bring deep expertise in transforming the finance function to be more agile, data-driven, and future-

ready—empowering CFOs to lead with insight and deliver public value.

Our offering is built around six core pillars:

Digital Finance Transformation

: Leveraging cloud, automation, AI, and analytics to modernize

finance operations and improve responsiveness.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

149

information Proprietary and Confidential to Accenture

differentiators are rooted in Accenture's extensive experience, technological expertise, and strategic

partnerships.

Comprehensive end-to-end capabilities:

Accenture offers a wide array of end-to-end capabilities that

cover all stages of the digital transformation journey. This includes initial strategy and design,

implementation, and ongoing support. This comprehensive approach ensures that public sector clients

receive a seamless and integrated solution tailored to their specific needs, enhancing operational

efficiency and service delivery.

Extensive experience and industry knowledge:

Accenture's deep understanding of public service

challenges is a significant differentiator. With a history of working with state and local governments, US

federal agencies, and higher education clients, Accenture brings valuable insights and expertise to

ERP implementations. This experience allows Accenture to identify and contextualize critical

opportunities for change, resulting in faster, better, and more customized solutions for public sector

clients.

Strong ecosystem partnerships:

Accenture's collaboration with major platform solutions such as

Oracle, SAP, and Workday, as well as smaller startups, provides the flexibility needed to address

unique public sector challenges. These partnerships enable Accenture to offer a wide range of

specialized skills and solutions, ensuring that clients receive the most effective and innovative ERP

systems.

Oracle:

Accenture has led over 800 Oracle implementations globally, holds the prestigious Certified

Oracle Cloud Excellence Implementor title, and was the first Oracle Diamond Partner—

demonstrating deep influence on Oracle product development and proven success with large-scale

clients like the

Workday

: With 17 years of Workday experience and over a decade focused on government,

Accenture is the leading Workday implementation partner for public sector clients, supporting 73

government organizations—50 of which are live—by delivering integrated finance, HCM,

procurement, and compliance solutions tailored to complex public service environments.

SAP

: With over 40 years of SAP experience and a top ranking in

The Forrester Wave: SAP

Implementation Services Partners

, Accenture is a global leader in SAP transformations, delivering

more than 21 industry-specific solutions and accelerating enterprise programs by up to 40% through

AI-embedded delivery tools—helping clients modernize with SAP S/4HANA, SAP Business

Technology Platform, and cloud-based innovations at scale.

Pre-configured solutions and accelerators:

Accenture has various preconfigured solutions aligned

to the business processes of public service organizations. For example, Accenture's Oracle Public

Sector Back Office Transformation Accelerator is a pre-configured solution designed to meet the

specific needs of public sector clients. It includes functionalities for finance, procurement, and human

capital management, based on Accenture's BPM model to Level 5 processes. This accelerator helps

public sector organizations realize significant savings and efficiencies by providing a ready-to-use

platform that addresses common gaps in Oracle back-office functionalities.

Focus on security and compliance:

Accenture places a strong emphasis on security and

compliance, which is crucial for public sector clients. We’ve developed comprehensive security

strategies, including cloud security reference architectures and multi-factor authentication solutions, to

ensure that ERP implementations meet stringent regulatory requirements such as FedRAMP and

HIPAA. This focus on security helps build trust with public sector clients and ensures the protection of

sensitive data.

Accenture's core differentiators in ERP implementations for the public sector—comprehensive

capabilities, extensive experience, strong partnerships, pre-configured solutions, focus on security, and

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

150

information Proprietary and Confidential to Accenture

commitment to sustainability—collectively strengthen its value proposition to prospective clients. These

differentiators not only enhance the efficiency and effectiveness of public sector operations but also

ensure that clients receive tailored, secure, and sustainable solutions that meet their unique needs and

challenges.

IT Investment and Value Optimization and Assurance

An overview of our products and services

Accenture helps public sector organizations make strategic, value-driven technology investments that

align with business goals, support agility, and optimize IT performance. Our services are designed to

ensure that technology investments deliver measurable outcomes while maintaining operational stability,

cost control, and robust assurance mechanisms.

We work closely with clients to assess their IT portfolios, prioritize investments, and embed technology

into enterprise-wide initiatives. Our approach ensures that IT is not only aligned with business strategy

but also positioned to drive innovation and long-term value.

Our services include:

IT investment strategy and prioritization

Business case development and value realization

IT cost optimization and spend analysis

Portfolio and program governance

Technology enablement and change readiness

Performance measurement and benefits tracking

Accenture adopts a surgical approach to value optimization in the public sector, focusing on specific

areas to achieve benchmarks. This involves identifying addressable spend, comparing it against

benchmarks, and applying interventions to create efficiencies. Key areas of focus include optimizing

budget allocations, service revenues, and real estate utilization. Accenture also focuses on streamlining

processes, automating tasks, and improving data security to enhance overall governance.

We support clients in balancing innovation with operational continuity—helping them “keep the lights on”

while transforming for the future. Our collaborative approach ensures that technology is embedded in

business initiatives and that teams are equipped to adopt and sustain change.

A critical component of our value optimization approach is IT Assurance, ensuring that technology

investments are not only effective but also secure, resilient, and trustworthy. We embed assurance

practices across the lifecycle of IT initiatives to uphold the confidentiality, integrity, and availability (CIA) of

information assets.

Our IT assurance framework includes:

Confidentiality

: Implementing access controls, encryption, and data classification to ensure sensitive

information is only accessible to authorized users.

Integrity

: Applying rigorous change management, audit trails, and validation mechanisms to maintain

the accuracy and consistency of data.

Availability

: Designing resilient architectures, disaster recovery plans, and proactive monitoring to

ensure systems and data are accessible when needed.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

152

information Proprietary and Confidential to Accenture

Cross-sector experience:

We bring insights from both public and private sectors, helping clients

benchmark performance, adopt proven practices, and avoid common pitfalls in IT investment planning.

Technology-enabled governance:

We support clients in establishing governance structures that

promote transparency, agility, and informed decision-making across the IT investment lifecycle.

Change enablement and workforce readiness:

We help organizations prepare their teams for

change, ensuring that new technologies are adopted effectively and that employees are equipped to

deliver on transformation goals.

Balanced innovation and stability:

Our approach helps clients innovate while maintaining operational

continuity—ensuring that IT investments support both immediate needs and long-term strategic

objectives.

Security Assessment, Testing, Advisory and Strategy

An overview of our products and services

Accenture Security

is a recognized global leader in cybersecurity, named by Westlands Advisory in

2025 for the third consecutive year. We’ve supported over 3,000 clients worldwide with innovative

solutions to their most complex security challenges.

For public service organizations, we offer a comprehensive suite of cybersecurity services across

assessment, testing, advisory, and strategy—delivered through a lens that prioritizes mission continuity,

regulatory compliance, and citizen trust.

We understand the unique threats facing the public sector today: ransomware targeting critical

infrastructure, supply chain vulnerabilities, insider threats, and phishing attacks on frontline systems. Our

approach strengthens cyber resilience through strategic security solutions, sovereign cloud protection,

and deep experience supporting governments, education systems, and public institutions.

Our services include:

Security Assessments

: We conduct maturity assessments, risk analyses, and compliance reviews

using frameworks like NIST CSF, NIST 800-53, ISO 27001, and CMMC. These assessments help

public sector clients identify gaps, prioritize remediation, and build defensible roadmaps.

Security Testing

: We offer penetration testing, red teaming, and vulnerability scanning tailored to

public sector environments, including IT/OT systems and cloud platforms.

Advisory Services

: We work with CISOs, CIOs, and agency leaders to define cyber risk strategies,

align with national mandates, and embed security into digital transformation initiatives.

Strategy

: We help clients build long-term security strategies that align with mission outcomes, budget

cycles, and evolving threat landscapes.

Our security capabilities are organized into six core areas:

Cyber Strategy & Advisory:

We help public sector leaders define cyber risk strategies aligned with

mission outcomes and regulatory mandates, including governance, operating models, and executive-

level advisory.

Cyber Protection:

We apply Zero Trust principles to secure cloud platforms, citizen data, and

operational systems across IT and OT environments—covering identity, data, AI, and enterprise

platforms.

Cyber Resilience:

We enable readiness and rapid response through threat intelligence, incident

response planning, and simulation exercises tailored to nation-state threats.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

153

information Proprietary and Confidential to Accenture

Cyber Industry:

We tailor solutions to sector-specific risks and compliance requirements (e.g., NIST,

ISO, CMMC), supporting continuity across healthcare, education, and government services.

Cyber-Physical Security:

We secure industrial control systems and connected infrastructure across

smart cities, utilities, and transportation.

Cyber Next:

We help public institutions prepare for the future by securing emerging technologies like

quantum computing and space systems.

The six core areas of security are shown in Figure 19.

Figure 19. Industry-tailored security solutions spanning the entire lifecycle from consulting to transformation

to as a service.

See more about Accenture’s cybersecurity services and awards at

Cybersecurity Consulting Services &

Strategies | Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

155

information Proprietary and Confidential to Accenture

Figure 20. Accenture is recognized as a leader in industrial cybersecurity consulting and managed services.

What sets us apart includes:

End-to-end security services:

We offer a comprehensive portfolio covering strategy, protection,

resilience, and industry-specific solutions—customized to each client.

Deep regulatory expertise:

We help clients meet standards like NIST and ISO with processes that

support continuous improvement and audit readiness.

Proven assessment methodologies:

Our structured organizational, operational, and technical

assessments help clients understand their current state, prioritize improvements, and plan forward.

Business-aligned security strategy:

We align cybersecurity investments with business goals, making

security a strategic enabler—not just a compliance function.

Innovation and emerging tech readiness:

We secure AI, quantum computing, and cyber-physical

systems, using a Zero Trust approach to protect modern IT environments.

Change enablement and transformation support:

We embed change management into

engagements to help clients build readiness for adopting new practices and technologies.

Recognized leadership:

We are trusted by governments, higher education, and global enterprises to

deliver secure, scalable solutions. Accenture is consistently ranked as a cybersecurity leader—for

example, we were named the highest Leader in the 2025 Everest Group MDR Services PEAK Matrix.

Software Asset and Portfolio Management

An overview of our products and services

Accenture delivers end-to-end Software Asset and Portfolio Management (SAM) services tailored to the

needs of public service organizations. With over 20 years of experience, we help clients optimize software

investments, ensure license compliance, and improve operational efficiency—while aligning with public

sector mandates for transparency, accountability, and cost control.

Our services span the full lifecycle of software assets and portfolios:

Software asset lifecycle management and provisioning

License optimization, usage monitoring, and compliance tracking

Audit readiness and risk mitigation

Agile portfolio management and resource prioritization

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

156

information Proprietary and Confidential to Accenture

Integration with platforms like ServiceNow and Flexera

We understand the unique challenges faced by government agencies, educational institutions, and

nonprofit organizations. Our solutions are designed to reduce software spend, avoid audit penalties, and

modernize governance practices—while supporting mission delivery and digital transformation.

The benefits of working with Accenture to implement a robust SAM program include those noted in Figure

21.

Figure 21. We use Accenture’s SAM services to realize ongoing value.

Our client stories

Accenture has helped public agencies modernize software asset and portfolio management by

implementing centralized platforms and agile frameworks that improve cost control, compliance, and

delivery speed. As described in Table 26, for a state agency and a public health organization, Accenture

delivered a 20% reduction in software licensing costs and a 25% increase in project delivery speed by

streamlining asset tracking and modernizing portfolio governance.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

158

information Proprietary and Confidential to Accenture

professionals and delivery experts have the skill and information they need to respond to client contracts

in a timely manner.

9. Describe supplier’s contract implementation/customer transition plan.

3.9 Contract implementation/customer transition

plan

Our national network of public service professionals includes sales professionals and delivery experts

who stand ready to respond to client needs quickly and stand-up teams to begin delivering within days.

Our US team is backed by global delivery centers, allowing us to provide 24/7 support where needed. An

example of our ability to quickly contract and stand up a delivery team is how we supported many states

with responding to the COVID-19 Pandemic. For example, in

we stood up a virtual call

center for the

overnight with COVID-10 forced the closure of visitor

lobbies.

10. Describe the financial condition of supplier.

3.10 Accenture’s financial condition

Accenture is among the most financially sound providers of consulting and technology services in the

global market. We have consistently posted strong financial results year after year, demonstrating

financial stability, compliance with corporate financial reporting requirements, and continued growth.

Figure depicts Accenture’s recent fiscal year revenue and earnings, showing a trend of growth. The

company’s revenues for fiscal year 2024 were $64.9 billion, a 1% increase in US dollars and 2% in local

currency compared to fiscal year 2023. Our financial performance is widely recognized, including being

on the Fortune Global 500 for 21 years running and the Forbes Global 2000 for 19 years running.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

159

information Proprietary and Confidential to Accenture

Figure 22. We delivered strong FY24 performance through strategic growth and shareholder value.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

160

information Proprietary and Confidential to Accenture

11. Provide a website link to review website ease of use, availability, and capabilities related to ordering,

returns and reporting. Describe the website’s capabilities and functionality.

3.11 Website link and capabilities

Accenture’s website is

Accenture.com

. As one of the world’s largest professional services firms, we tailor

our solutions to meet each client’s unique needs. Rather than offering online ordering, our dedicated

sales team and delivery experts work directly with clients to understand their goals and develop

customized proposals that deliver real value.

If you would like to get in touch with us, please visit our

Contact Accenture page

. Our customer service

team is committed to providing exceptional care and support. We pride ourselves on delivering timely,

thoughtful responses to all inquiries, ensuring that your questions are answered quickly and thoroughly by

the right experts.

12. Describe the supplier’s safety record.

3.12 Accenture’s safety record

Accenture maintains a robust framework for occupational health and safety across its US operations. Our

internal safety policies and procedures include:

Workplace inspections and audits:

Accenture-controlled locations are required to conduct regular

safety audits, including subcontractor areas. These inspections are documented and shared with

Safety Managers or MU Safety Leads.

Stop work authority:

Employees are empowered to halt work if they identify unsafe conditions, acts,

or omissions that could lead to accidents or property damage.

Ergonomics and hazard prevention:

The company emphasizes ergonomic safety, using engineering

controls and hazard prevention techniques to reduce risks of musculoskeletal disorders.

Violent incident logging:

In California, Accenture is required to maintain a violent incident log at multi-

employer worksites. This includes detailed records of workplace violence incidents, their context, and

contributing factors.

Building on this foundation, Accenture has received ISO 45001—a globally recognized standard for

occupational health and safety—in several countries including Australia, Brazil, India, Ireland, Italy, New

Zealand, Spain, the Philippines, and the United Kingdom. The goal is to bring all countries to a baseline

standard equal to ISO 45001. We continue to enhance our global health and safety program with new

training and tools, building on our global governance model.

13. Describe technology used to support the contract.

3.13 Technology to support the contract

Accenture is one of the world’s leading system integrators, with more than 801,000 employees globally.

Our technology practice spans services in cloud, data, AI, software engineering, cybersecurity, and

enterprise platforms, and is supported by global delivery centers and ecosystem partnerships, so we can

support clients with a wide range of technology needs. Some of our key technology partners are listed in

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

161

information Proprietary and Confidential to Accenture

Section 5: Value Added Products and Services.

To help drive greater efficiencies and productivity for

our clients, we often implement several types of software, such as:

Cloud platforms:

Accenture leverages platforms like Microsoft Azure, Amazon Web Services (AWS),

and Google Cloud Platform (GCP) for cloud-based solutions, infrastructure, and services.

Enterprise resource planning (ERP) systems:

Platforms such as SAP, Oracle, and Workday are

used for managing business processes and enterprise operations.

Customer relationship management (CRM) tools:

Salesforce and Microsoft Dynamics are

commonly used for managing client relationships and customer data.

Data and analytics platforms:

Tools like Tableau, Power BI, and Snowflake are utilized for data

visualization, analytics, and insights.

Collaboration and productivity tools:

Microsoft Teams, SharePoint, and Miro are used to enhance

team collaboration and productivity.

DevOps and Agile tools:

Platforms like Jira, GitHub, and Azure DevOps are employed for software

development, project management, and continuous integration/continuous delivery (CI/CD).

Cybersecurity platforms:

Tools such as Splunk, Palo Alto Networks, and CrowdStrike are used to

ensure robust security measures.

AI and machine learning platforms:

Accenture uses platforms like Google AI, Nvidia, and Azure AI

for AI-driven solutions.

Industry-specific platforms:

Depending on the industry, Accenture may use specialized platforms like

Epic or Cerner for healthcare or Guidewire for insurance.

In addition to delivering technology solutions, Accenture uses a variety of internal technology tools to

manage and accelerate projects effectively. Here are some examples:

GenWizard:

A proprietary platform that integrates automation, analytics, and AI to enhance project

delivery and productivity.

See more about GenWizard in Section 3.7, Applications for Information

and Communication.

myConcerto:

A digital platform that combines Accenture’s industry and functional expertise with

advanced technologies to accelerate transformation projects.

Accenture Delivery Suite (ADS):

A comprehensive set of tools and methodologies designed to

standardize and optimize project delivery.

myScheduling:

A tool used for resource management, enabling teams to allocate and manage project

resources efficiently.

Accenture Insights Platform (AIP):

A cloud-based analytics platform that helps teams derive insights

and make data-driven decisions during project execution.

Accenture DevOps Platform:

A platform that supports agile and DevOps practices, enabling

continuous integration and delivery for software development projects.

Accenture Knowledge Exchange (KX):

A repository of knowledge and best practices that teams can

leverage to enhance project outcomes.

Accenture Intelligent Automation Platform:

A tool that integrates robotic process automation (RPA)

and AI to streamline repetitive tasks and improve efficiency.

Accenture Innovation Architecture:

A framework that combines tools, methodologies, and

technologies to drive innovation in project delivery.

These tools are designed to enhance collaboration, improve efficiency, and ensure high-quality outcomes

for Accenture's projects

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

162

information Proprietary and Confidential to Accenture

14. Provide any additional information relevant to this section.

3.14 Additional information

Not applicable.

See Section 5: Value Added Products and Services.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

164

information Proprietary and Confidential to Accenture

Section 4:

References and Experience

1. Provide a brief history of the supplier, including year it was established and corporate office location.

4.1 History of the supplier

Accenture was established in 1989 as a separate business unit from Arthur Andersen, evolving from its

origins as Andersen Consulting in the 1950s. In 2001, the company rebranded as Accenture—short for

“Accent on the future.” Headquartered at 500 West Madison Street, Chicago, IL 60661, Accenture is now

a Fortune Global 500 company and one of the world’s largest professional services firms. With

approximately 801,000 employees serving clients in over 120 countries, Accenture delivers services

across Strategy & Consulting, Technology, Operations, Industry X, and Song, with deep expertise in

cloud, data, and AI.

2. Describe supplier’s reputation in the marketplace

4.2 Reputation in the marketplace

Accenture is widely recognized as a global leader in consulting and professional services. In 2024,

Forbes ranked Accenture as the #1 Management Consulting Firm, and Fortune named us one of

the World’s Most Admired Companies. We serve 91 of the Fortune Global 100 and over 350 public sector

clients worldwide, reflecting our strong reputation and trusted presence across industries. Industry

analysts consistently recognize Accenture as a leader across multiple service categories, and our long-

standing client relationships demonstrate our ability to deliver measurable value on complex programs.

Figure highlights our accolades in workplace culture, cloud innovation, and consulting performance,

further reinforcing our reputation for excellence.

Figure 23. Accenture drives excellence across every dimension, with recognized leadership in workplace

culture, cloud innovation, and consulting performance.

We value our long-standing client relationships and have a solid record of delivering complex programs

that provide measurable value.

3. Describe supplier’s reputation o-0pf products and services in the marketplace

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

165

information Proprietary and Confidential to Accenture

4.3 Reputation of products and services in the

marketplace

Accenture is widely recognized for the strength and impact of its products and services across industries.

Our reputation is built on consistent delivery excellence, innovation, and trusted partnerships. We have

been named one of Fortune’s World’s Most Admired Companies for 21 consecutive years and one of

Ethisphere’s World’s Most Ethical Companies for 15 years. Leading analyst firms such as Gartner,

Forrester, IDC, HFS, and Everest consistently rank Accenture as a leader across multiple service

categories, including cloud, data analytics, digital transformation, and human capital management. Our

ecosystem partnerships further reinforce our market standing, with repeated recognition from Microsoft,

Oracle, Google, AWS, ServiceNow, and Workday for implementation leadership and innovation. Figure

24 highlights Accenture’s strategic priorities and accomplishments, emphasizing our innovation, global

reach, and enduring partnership.

Figure 24. Advancing global impact through innovation, reach, and enduring partnerships.

We take pride in our collaborative culture, not only with our clients, but with our industry partners.

Examples of our ecosystem reach and recognition for industry collaboration are explained in Table 27.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

167

information Proprietary and Confidential to Accenture

4.4 Key employees

Accenture’s US-based professionals bring deep experience and qualifications across consulting,

technology, and industry domains. Our key personnel—such as project managers, solution architects,

and technical leads—typically hold advanced degrees and certifications including PMP, AWS, Azure,

Oracle, and Workday. Many have over a decade of experience delivering complex programs for federal,

state, and local government clients, as well as Fortune 500 companies. We carefully align staff to client

needs based on domain expertise, prior performance, and technical fit. Our US delivery teams are

supported by a persistent staffing model that ensures continuity, rapid onboarding, and deep institutional

knowledge. Accenture also maintains rigorous compliance standards, including background checks and

conflict-of-interest screening, to ensure all personnel meet federal and state requirements.

Accenture commits to maintaining the highest standards of professionalism and compliance. We

complete criminal history background checks for all personnel and contract only individuals who are free

from any conflict of interest, as defined by the State and Local Conflict of Interests Act (2.2-3100 et seq.).

While our practitioners bring capabilities across a broad range of offerings, Table 28 highlights areas

where subject matter experts offer deep, market-leading expertise. These areas align directly with the

priorities outlined in this RFP.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

185

information Proprietary and Confidential to Accenture

work spans health and human services, transportation, public safety, and administrative modernization—

bringing deep domain knowledge, regulatory compliance expertise, and proven delivery excellence to

every engagement.

6. Describe any social diversity initiatives

4.6 Accenture’s social diversity initiatives

Internal workforce initiatives

Accenture hires and develops people from diverse backgrounds, perspectives, and lived experiences to

foster innovation and drive value. We are committed to equal opportunity, a bias-free workplace, and a

culture where everyone feels they belong and can thrive. (Read our Annual Policy Statement Regarding

EEO Applicant.) Internally, we promote inclusion through programs like Allies in Action, which includes

over 143,000 participants advocating for racial, ethnic, gender, disability, neurodiversity, and LGBTIQ+

inclusion. We invest in inclusive hiring, leadership accountability, and continuous learning to ensure all

employees—regardless of background—can thrive. Our approach is driven by leadership at all levels and

reinforced through inclusive learning, employee networks, and cultural observances that foster belonging

and allyship.

Community and social impact

Externally, Accenture advances social diversity through large-scale community initiatives. Our Skills to

Succeed program has equipped over 5 million people globally with future-ready skills, including 7,300

learners in the US through our partnership with Goodwill. We collaborate with organizations like UNICEF,

Save the Children, and JA Worldwide to deliver education, mentorship, and digital inclusion programs that

empower underserved youth and communities. These efforts have reached millions—including 1.8 million

youth certified through UNICEF’s GenU, 100,000 youth skilled via Save the Children, and 1.2 million

youth supported by JA Worldwide.

7. Describe past litigation, bankruptcy, reorganization, state investigations of entity or current officers and

directors

4.7 Describe past litigation, bankruptcy,

reorganization, state investigations of entity or

current officers and directors

Litigation involving every type of professional services firm—including consultants—has become

commonplace over the last two decades worldwide. The number of such situations worldwide in which

Accenture is involved is minuscule in relation to its total number of clients. The ultimate outcome of any

pending litigation will not have any adverse effect on Accenture’s ability to provide the services described

in this proposal. There is no current, pending or threatened litigation or legal proceedings against

Accenture LLP that would affect our ability to perform our obligations in respect of any contract arising out

of this procurement.

Regarding investigations, we are unaware of any such instances that will have any material impact on our

ability to provide services to OMNIA and its members. Accenture adheres to ethical conduct as stated in

its Code of Business Ethics. Any alleged violations of law or regulation that might have material adverse

Section 5:

Value Added Products

and Services

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

192

information Proprietary and Confidential to Accenture

Section 5:

Value Added Products and

Services

Provide any additional information related to products and services supplier proposes to enhance and

add value to the contract.

5.1 Supplier’s response

Accenture offers a broad range of value-added products and services to enable clients to achieve

tangible outcomes and create 360° value. We stand at the forefront of business and IT consulting and

advisory services, offering a comprehensive suite of solutions designed to drive transformative growth

and innovation across industries. With our deep understanding of the dynamic intersection between

technology and business, we capitalize on our extensive expertise in cloud strategy, digital

transformation, and data analytics to empower organizations to navigate complex challenges and seize

new opportunities. We integrate sophisticated platforms and industry-specific insights to not only optimize

operational efficiencies but also enhance competitive advantage so our clients can achieve sustainable

success in an ever-evolving technological landscape. Through our collaborative approach, we partner

with our clients to align technology investments with strategic business outcomes and help guarantee that

every initiative delivers measurable value and fosters long-term resilience.

Our Public Service Operations Business: Delivering Impact

at Scale

With over 20 years of experience and a team of more than 3,000 dedicated Public Service BPS

professionals, Accenture’s Public Service Operations footprint spans 15 states, supporting a wide range

of agencies and benefit programs. Our offerings are designed to drive measurable outcomes across

health and human services, housing assistance, vaccine management, contact tracing, and non-clinical

support.

We’ve enabled over 20 million citizen conversations and achieved a 96% first-call resolution rate.

Through automation, we’ve reduced call volumes by 30%, and our third-party liability (TPL) services have

helped clients avoid $3.8 billion in medical costs. These results are powered by our Human + Machine

approach—blending intelligent automation with skilled professionals to deliver holistic value.

Our capabilities include MMIS, Next Generation Customer Operations, Enrollment Broker services,

Grants Management, and Call Center Services. We also offer robust support for claims processing,

provider services, clinical reviews, and electronic visit verification. Our omni-channel solutions—IVR, chat,

portal self-service, and proactive communications—ensure seamless citizen engagement across

programs and states.

Our expertise in software implementation

We provide unparalleled capabilities to drive business transformation and complex program management

through our expertise in software implementation. Our deep knowledge in business process across

various domains and industries adds value to the way we deliver optimized business operations and

performance management. Our experience spans initial strategy through full implementation, ensuring

that we provide trusted partnerships to manage and deliver complex, mission-critical business solutions.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

193

information Proprietary and Confidential to Accenture

We leverage our alliances with hundreds of vendors, which gives us detailed functional and technical

knowledge about their tools and products. This enables us to find the right software, hardware, and

business processes needed for our clients’ projects, ultimately lowering their total cost of ownership and

allowing them to focus on identifying and prioritizing their business requirements.

Our ecosystem partners

Accenture has established a robust network of ecosystem partners that play a crucial role in driving

enterprise transformation and innovation. These partnerships enable Accenture to deliver comprehensive

solutions across various industries, with technologies and expertise from leading global companies. They

are integral to our ability to deliver innovative solutions and drive digital transformation for our clients,

offering comprehensive, industry-specific solutions that address the most complex of business

challenges.

Accenture collaborates with over 200 market-leading ecosystem partners, which include technology

giants, software vendors, and industry-specific solution providers. These partnerships are categorized

into several key areas:

Cloud service providers:

Accenture partners with top cloud providers such as AWS, Microsoft Azure,

and Google Cloud to offer scalable and secure cloud solutions.

Enterprise software vendors:

Partnerships with companies like SAP, Oracle, and Salesforce enable

Accenture to deliver integrated enterprise solutions.

Industry-specific solutions:

Collaborations with niche players provide tailored solutions for industries

such as healthcare, finance, and manufacturing.

Emerging technologies:

Accenture works with partners specializing in AI, blockchain, and

cybersecurity to stay at the forefront of technological innovation.

Figure 25 represents just a few of our strategic ecosystem partnerships.

Figure 25. Our strategic ecosystem partnerships are designed to accelerate Al innovation for our clients.

Our thought leadership

Our expertise in thought leadership provides significant value by helping our clients anticipate trends that

can transform their business and the world. Our research team, comprising 300 researchers and analysts

across 20 countries, publishes hundreds of reports and articles each year to offer data-driven insights that

guide innovations. This thought leadership, supported by proprietary data and partnerships with leading

organizations, enables clients to innovate and create value for their organizations, their people, and their

ecosystems. Additionally, we extend invites to local and global events, facilitating knowledge transfer and

collaboration among industry leaders, which further enhances the value we provide to our clients.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

194

information Proprietary and Confidential to Accenture

Our tools and technologies

Accenture offers a variety of tools and platforms that add value to the way we execute our business and

IT consulting services, designed to enhance efficiency, innovation, and transformation. For example,

myConcerto is our digital delivery platform that integrates intelligence and automation to define strategies,

manage service delivery, and accelerate successful outcomes. It supports creating customized solutions

across industries and functions, enhancing client transformation journeys in sales, solutioning, or delivery

with agility and high impact.

GenWizard, our intelligent automation platform described in

Section 3.7, Applications for Information

and Communication,

streamlines IT and business workflows, improves decision-making, and drives

innovation. Its Copilot assistant enhances automation to support tasks like development, testing, and

operations for faster results.

Other tools are tailored to support various aspects of business and IT consulting, from strategy and

operations to technology implementation and optimization. They include:

myNav:

a cloud transformation platform that helps businesses design and navigate their cloud journey.

Accenture Insights Platform (AIP):

a platform for advanced analytics and data-driven decision-

making.

Accenture Intelligent Automation Platform (IAP):

a tool that automates business processes and IT

operations.

Accenture Digital Diagnostics:

a tool to assess digital capabilities and identify areas for

improvement.

Accenture Delivery Methods (ADM):

a solid, flexible framework for managing and delivering projects

effectively. See more about ADM in Project Management.

These tools are tailored to support various aspects of business and IT consulting, adding value to our

process from strategy and operations to technology implementation and optimization.

The Accenture Reinvention Console is another strategic asset in our toolbox. Built on the cloud and

solutions in one place. It’s a central hub for global sales and solutioning teams, enabling them to

assemble proven KPIs, estimators, software, industry benchmarks, and tested solutions for client

challenges.

The console also integrates advanced gen AI capabilities, such as the Reinvention Navigator, which

analyzes change patterns and maximizes transformation value. Other features include multilingual

support, customizable key objectives, and the ability to manage projects and upload multiple documents,

all aimed at facilitating continuous change and enhancing organizational capability to reinvent.

The Reinvention Console provides consultants and practitioners with organized access to information,

tools, and expert knowledge, allowing for co-creation with clients while maintaining confidentiality. It’s

upgraded with new features powered by gen AI to help teams understand client needs, identify solutions,

and deliver high-quality results.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

196

information Proprietary and Confidential to Accenture

Section 6:

Required Documents

1. Antitrust Certification Statement (Tex. Government Code § 2155.005)

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

197

information Proprietary and Confidential to Accenture

2. Implementation of House Bill 1295 Certificate of Interested Parties (Form 1295)

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

198

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

199

information Proprietary and Confidential to Accenture

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

200

information Proprietary and Confidential to Accenture

3. Texas Government Code 2270 Verification Form

4. Any additional agreements supplier will require Participating Agencies to sign

Accenture does not have any additional agreements.

Region 14 Education Service Center

Business and IT Consulting and Advisory Services | 25-S944

Accenture

201

information Proprietary and Confidential to Accenture

Accenture and its logo are trademarks of Accenture.

STANDARD BUSINESS TERMS

SERVICES

Accenture will provide the Services and Deliverables to Client as

specified in this Contract, under the following terms and conditions.

WARRANTIES

Accenture warrants that its Services will be performed in a good and

workmanlike manner, in accordance with this Contract, and that

Deliverables will materially comply with their applicable specifications.

Accenture will re-perform any work not materially in compliance with this

warranty which is brought to its attention within 30 days after that the

work has been performed. In addition, each Party warrants that upon its

execution, this Contract will not materially violate any term or condition

of any agreement that such Party has with any third-party and that the

officers executing this Contract are authorized to bind such Party to the

terms and conditions hereof. The preceding are the only warranties and

over-ride all other warranties, conditions and representations, express

or implied, including fitness for purpose, merchantability, non-

infringement.

ACCEPTANCE

Deliverables will be deemed accepted if not rejected by Client by

providing written notice within 10 business days after delivery

specifically identifying the manner in which the Deliverables fail to

materially comply with their applicable specifications.

PAYMENT AND TAXES

Unless a different invoicing or payment structure has been agreed in this

Contract, Accenture will, at the beginning of each month, invoice Client

(including a reasonable breakdown of detail) for the fees for that month,

plus any applicable out-of-pocket expenses and applicable taxes; any

necessary adjustments to the actual fees or billable expenses (which will

be billed at actuals) incurred will be made in the next month’s invoice.

Client shall make payment in full, without set off or deduction, within 30

days of date of invoice. Accenture shall be entitled to charge interest on

invoices which remain unpaid for more than 30 days, at a rate of 1% per

month or the highest rate allowed by law, whichever is less. Accenture’s

fees do not include applicable taxes. Client will be responsible for the

payment of all taxes in connection with this Contract including, but not

limited to, sales, use, excise, value-added, business, service, goods and

services, consumption, entity level withholding, and other similar taxes

or duties, including taxes incurred on transactions between and among

Accenture, its Affiliates, and third-party subcontractors. If work for Client

requires that personnel perform Services outside the city, state,

province, or country in which such personnel are based, Client will

reimburse Accenture for increased tax and administrative costs incurred

by Accenture and/or its personnel. Client will reimburse Accenture for

any deficiency relating to taxes that are Client’s responsibility under this

Contract. Except as otherwise provided, each Party will be responsible

for its own income taxes, employment taxes, and property taxes. The

Parties agree to fully cooperate with each other to help enable each

Party to accurately determine and reduce its own tax liability and to

minimize any potential liability to the extent legally permissible and will

provide to the other any tax exemptions or certifications reasonably

requested.

Both parties shall agree that in connection with the Services

they, and the representative providing or receiving the Services shall (i)

not engage in tax evasion or the facilitation of tax evasion and (ii) have

sufficient controls and policies in place to prevent tax evasion or the

facilitation of tax evasion.

INTELLECTUAL PROPERTY

5.1

Each Party (or its licensors as applicable) shall retain

ownership of its intellectual property rights, including without

limitation patents, copyright, know-how, trade secrets and

other proprietary rights (“

”) which were existing prior to this

Contract, or IP developed, licensed or acquired by or on

behalf of a Party or its licensors independently from the

Services or the Deliverables, in each case including any

modifications or derivatives which may be created as part of

the Services (collectively “

Pre-Existing IP

”). Client grants to

Accenture (and its subcontractors), during the term of this

Contract, a non-exclusive, fully paid, worldwide, non-

transferable, limited license to use Client’s Pre-Existing IP

(and shall obtain the same license/consent as required from

any third-party), solely for the purpose of providing the

Services and Deliverables. All IP in the Deliverables remain in

and/or are assigned to Accenture.

5.2

Effective upon final payment (including any licence fee

specified in this Contract), Accenture grants to Client, subject

to any restrictions applicable to any third-party materials

embodied in the Deliverables, a perpetual, worldwide, non-

transferable, non-exclusive, irrevocable right and license to

use, copy, modify and prepare derivative works of the

Deliverables for purposes of Client’s and its affiliated

companies’ internal business only. Accenture Pre-Existing IP

embedded in Deliverables may not be used separately.

5.3

Each Party is free to use concepts, techniques and know-how

retained in the unaided memories of those involved in the

performance or receipt of the Services. Accenture is not

precluded from independently developing for itself, or for

others, anything, whether in tangible or non-tangible form,

which is competitive with, or similar to, the Deliverables

provided and to the extent that they do not contain Client

Confidential Information. Certain Accenture assets (e.g.

software, or platforms etc.) and third-party intellectual

property, such as the licensing of third-party assets or third-

party components, may require additional terms of usage,

which will be addressed in this Contract where applicable.

Client agrees, notwithstanding any provision to the contrary,

that Accenture has the right to anonymize/de-identify and

aggregate Client data with other data and leverage

anonymous learnings and insights regarding use of Accenture

products and/or services (the anonymized data, “

Accenture

Insights Data

” or “

AID

”), and that Accenture owns AID and

may use AID for any business purpose during and after the

term of this Contract (e.g., to develop, provide, and improve

Accenture products and services). For the avoidance of

doubt, as an agreed security measure, Client hereby directs

Accenture to anonymize/de-identify any Client data prior to

such data becoming AID.

ARRANGEMENT LETTER

INDEMNITIES

6.1

Each Party will defend and indemnify the other Party,

including its parents, subsidiaries, affiliates, successors, and

their

directors,

officers,

employees,

agents

and

representatives, against any third-party claims, including fines

and penalties (and including interest and court costs), that a

Party’s IP or Deliverable provided pursuant to the Contract,

(a) infringes a third-party’s copyright, trademark existing or

patent granted as of the date of delivery in any country in

which the Services are delivered, or (b) misappropriates a

third-party’s trade secrets. If any Accenture IP used in the

Services or embedded in the Deliverable is, or is likely to be

held to be, infringing, Accenture will at its expense and option

either: (i) procure the right for Client to continue using it, (ii)

replace it with a non-infringing equivalent, (iii) modify it to

make it non-infringing, or (iv) direct the return of the infringing

IP or Deliverable and refund to Client the fees paid for it.

6.2

The indemnifying Party will have no liability to the extent the

alleged infringement or misappropriation was caused by: (i)

modifications to any IP or Deliverable made by or on behalf of

the receiving Party; (ii) use of the IP or Deliverable other than

as permitted under the Contract or in combination with any

products or services where such combination was not within

the reasonable contemplation of the Parties; (iii) the failure to

use corrections or enhancements to the IP or Deliverable

provided by the indemnifying Party; or (iv) specifications or

direction provided by the indemnified Party. To receive the

benefits of this provision, the indemnified Party must promptly,

and in any event within 5 business days, notify the

indemnifying Party in writing of the third-party claim and

provide reasonable cooperation and full authority to the

indemnifying Party to defend or settle the claim, provided that

such settlement does not impose any obligation (monetary or

otherwise) on the indemnified Party (other than to cease using

the infringing IP or Deliverable) without its consent. This

section sets out the sole and exclusive remedies for

indemnified claims.

LIABILITY

Except for each Party’s obligation of IP indemnification set forth above

and for breach of the obligations relating to Confidential Information

(other than a breach in respect of Personal Data), the sole liability of

either Party to the other in relation to any and all claims in any manner

related to this Contract (whether in contract, tort, negligence, strict

liability in tort, by statute or otherwise) will be for direct damages, not to

exceed in the aggregate an amount equal to the total fees paid to

Accenture under this Contract (or if the term of the Contract is 12 months

or longer, the liability of each Party will be limited in the aggregate to the

fees received during the 12 month period immediately preceding the

event giving rise to the first such claim or, in respect of any such event

occurring during the first 12 months of this Contract, the fees payable

under this Contract during the first 12 months). In no event will either

Party be liable (whether in contract, tort, negligence, strict liability in tort,

by statute or otherwise) for any: (i) consequential, indirect, incidental,

special or punitive damages, or (ii) loss of profits, business, opportunity

or anticipated savings (whether directly or indirectly arising). Nothing in

this Contract excludes or limits either Party’s liability to the other which

cannot lawfully be excluded or limited.

EXCUSE

Neither Party will be liable for any delays or failures to perform due to

causes beyond that Party’s reasonable control (including a force

majeure event). Without limiting the foregoing, to the extent Client fails

to perform any of its responsibilities described in the Contract, Accenture

shall be excused from failure to perform any affected obligations under

the Contract and, in the event of delay, be entitled to a reasonable

extension of time considering the particular circumstances, and a

reasonable reimbursement of cost. Each Party will notify the other as

promptly as practicable after becoming aware of the occurrence of any

such condition.

COMPLIANCE WITH LAWS

Each Party will retain responsibility for compliance with all laws and

regulations applicable to their respective businesses. Each Party will

comply with U.S. export control and sanctions laws with respect to the

export or re-export of United States origin goods, software and technical

data, or the direct product of the same, which includes abiding by all

such regulations in respect of all information supplied by or on behalf of

the other Party. Prior to providing Accenture any goods, software or

technical data subject to export controls, Client will provide written notice

specifying the nature of the controls and any relevant export control

classification numbers.

PERSONAL DATA

Any Client data that identifies or directly relates to natural persons as

may be further defined in applicable data privacy law (“

Personal Data

”)

shall remain at all times the property of Client. Except as expressly

specified in this Contract, the Parties acknowledge and agree that

Accenture will not process Client Personal Data as part of the Services,

and both Parties will use commercially reasonable efforts to monitor and

restrict such access. However, if Accenture knowingly receives Client

Personal Data (excluding business contact information such as name,

telephone, address and email) from Client that is not required to perform

the Services, Accenture will notify Client, return or destroy such Client

Personal Data (as instructed by Client), and Client shall take steps to

promptly rectify the situation to prevent recurrence. If it is agreed in this

Contract that Accenture is to process Client Personal Data in connection

with the Services, the parties will agree on the general responsibilities

(with respect to the nature and purpose of such access, security controls

and protocols, international transfer of data etc.) as set out in

[attachment *include proper reference (if applicable) and] that shall

apply for processing of Client Personal Data. With respect to Client

Personal Data that is provided to and processed by Accenture under the

Contract, Client shall be and remain the Data Controller and Accenture

the Data Processor. Each Party shall comply with its respective

obligations as the Data Controller and Data Processor under applicable

data protection laws and regulations.

ARRANGEMENT LETTER

CONFIDENTIALITY

Each Party may have access to information (in any form) that relates to

the other Party and its activities which is identified by the disclosing Party

as confidential

reasonably

understood

be confidential

(“

Confidential Information

”). The receiving Party agrees that

Confidential Information may only be used for the purposes set out in

this Contract and that it will protect Confidential Information in the same

manner that it protects its own similar confidential information, but in no

event using less than a reasonable standard of care. Confidential

Information may only be disclosed to an employee, subcontractor or

(with the consent of the other Party) to a third-party if required for the

purpose of the Contract and provided such parties are bound by

substantially similar obligations of confidentiality. Accenture may retain

and use Confidential Information relevant to its business purposes

(including to provide or enhance services) so long as its use of such

Confidential Information is in an aggregated and anonymized or

pseudonymized manner. Nothing in this Contract will prohibit or limit

either Party’s use of information (i) previously known to it without an

obligation not to disclose such information, (ii) independently developed

by or for it without use of Confidential Information, (iii) acquired by it from

a third-party which was not, to the receiver’s knowledge, under an

obligation not to disclose such information, or (iv) which is or becomes

publicly available through no breach of the Contract.

TERMINATION

Either Party may, upon giving 30 days written notice, terminate this

Contract for convenience or material breach unless the Party receiving

the notice cures such breach within the 30-day period. If this Contract is

terminated for convenience or for breach, Client will pay Accenture for

all Services and Deliverables rendered, including a pro-rated portion for

Deliverables in progress and expenses incurred prior to the date of

termination. Upon termination by Accenture for breach or by Client for

convenience, Client will also pay any demobilization costs. All provisions

of the Contract which are by their nature intended to survive expiration

or termination of the Contract will survive such expiration or termination.

AUDIT

Client is entitled to conduct one audit per annum, at its expense, for the

purpose of determining whether Accenture is in compliance with its

obligations under the Contract. Accenture will provide Client’s audit

representatives with information pertaining, or if necessary reasonable

access, to its premises, personnel, data, records, controls, processes,

and procedures relating to the Services provided that Client adheres to

the facilities’ access and security requirements. Client will provide 14

days’ prior written notice of any audit; ensure that the audit is conducted

during normal business hours and in a manner that will result in minimal

disruption to Accenture’s business, procure that the auditor is not a

competitor of Accenture and executes a confidentiality agreement with

Accenture prior to the audit. Client will not be entitled to (i) data or

information of other customers or clients of Accenture; (ii) any cost

information unless such is the basis of a billable expense; (iii)

Accenture's quality assurance reviews, contract management reports,

and security functions; (iv) audit third parties except to the extent

Accenture has the right to grant such right; (v) any access or testing of

shared service infrastructure or environments or (vi) any other

Confidential Information of Accenture that is not directly relevant for the

authorized purposes of the audit. If breaches of the Contract are

identified by an audit, Accenture shall take prompt action to mitigate any

such breach.

RELATIONSHIP AND NON-SOLICITATION

Each Party is an independent contractor and does not have any

authority to bind or commit the other. Nothing in this Contract will be

deemed or construed to create a joint venture, partnership, fiduciary or

agency relationship between the Parties for any purpose. Neither Party

will solicit, offer work to, employ, or contract with, directly or indirectly,

any of the other Party’s or its affiliates employees during their

engagement in the Services or during the 12 months after the employee

ceases to be engaged in such Services. However, this restriction will not

apply to employees who are not engaged in the Services or who

independently respond to indirect solicitations (such as general

advertisements) not targeting such employees.

REFERENCES

Neither Party will use the other Party’s name outside its company

without prior written consent of the other Party. Notwithstanding the

foregoing, Accenture shall be permitted to refer to Client as a customer

reference concerning the general area of work under the Contract, for

opportunities at existing and prospective Accenture clients. Accenture

may request, and Client will provide reasonable written or verbal

verification of the engagement and general nature of the services to

such Accenture clients (such verification not to be unreasonably

withheld). Client’s Confidential Information and prices for the Services

shall never be disclosed in such referrals without the permission of

Client.

ASSIGNMENT

Neither Party may assign the Contract (other than, upon written notice,

to a Party’s subsidiary or affiliate under common control) without the

prior written consent of the other, which consent will not be unreasonably

withheld or delayed. The Contract shall be binding on each Party’s

permitted assignees.

MISCELLANEOUS

The Contract sets out the entire understanding between the Parties and

supersedes, without limitation, all prior discussions, communications,

representations and arrangements between them with respect to its

subject matter. If a court of competent jurisdiction finds any term of the

Contract to be invalid, illegal or otherwise unenforceable, such term will

not affect the other terms of the Contract and will be deemed modified

to the extent necessary, in the court’s opinion, to render such term

enforceable while preserving to the fullest extent permissible the intent

and agreements of the Parties set out in this Contract. No waiver or

modification of any provision of the Contract will be effective unless it is

in writing and signed by the Party against which it is sought to be

enforced. The delay or failure by either Party to exercise or enforce any

of its rights under this Contract is not a waiver of that Party’s right to later

enforce those rights, nor will any single or partial exercise of any such

right preclude any other or further exercise of these rights or any other

right. There are no third-party beneficiaries to this Contract. Accenture

may provide the Services and Deliverables through the use of

subcontractors (including Accenture affiliates as subcontractors),

subject to remaining fully responsible for its subcontractors’

performance.

APPLICABLE LAW AND DISPUTES

This Contract shall be governed by and construed in accordance with

the laws of [FILL IN APPLICABLE LAW]. The Parties will make good

faith efforts to resolve within 30 days any dispute in connection with the

Contract by escalating it to higher levels of management. In the event

that Client does not pay an amount equal or greater to two months’

average fees under this Contract, then Accenture will be permitted to

suspend performance until such time as the matter in dispute is

resolved. Any dispute relating to the Contract must be filed in [INCLUDE

VENUE: LOCAL COURT OR ARBITRATION].

Contract Accenture Redacted

Prompt to Clone This Contract Accenture Redacted

Apply this example's core structure, strategic pacing, and structural hierarchy directly to your own topic.

What are you generating today?