Michelle Cerami
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Accountable for the coordination of nursing care, including direct patient care,
patient/family education and transitions of care.
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Collaborate with the multi-disciplinary team to provide the best patient care as
a member of the Quality Unit for region.
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Inspire others to adopt an inquisitive mindset and present ideas for
improvements and implementing evidence-based practices.
E X P E R I E N C E
Certified Medical Assistant – Ridgeview Otolaryngology
May 2011 – April 2017
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Manage inventory and order medical supplies/materials as needed while
adhering to budgetary guidelines.
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Served as a dedicated preceptor, training new employees in EMR systems and
healthcare technology, fostering a seamless transition into their roles with a
focus on informatics proficiency.
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Super User and trainer for multiple EMRs, demonstrating advanced knowledge
of clinical systems integration and serving as a resource for staff in
troubleshooting and optimizing electronic workflows.
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Streamlined patient intake processes by leveraging informatics to conduct
patient interviews, take vitals, and organize medical information efficiently,
enhancing accuracy and care coordination.
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Assisted with in-office procedures such as biopsies and endoscope exams,
ensuring accurate electronic documentation and workflow optimization for
procedure data entry and follow-up.
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Educated patients on their diagnosis and personalized care plans.
E X P E R I E N C E
Medical Assistant – Target Clinic
October 2006 – May 2011
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Adapted to a fast-paced express care environment, efficiently collaborating
as a two-person team and assisting mid-level providers by utilizing informatics
tools to streamline patient care and treatment processes.
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Leveraged EHR systems for accurate and efficient documentation, billing, and
workflow management, ensuring compliance with healthcare standards and
optimizing data entry and retrieval for better care coordination.
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Collection of testing procedures and processing CLIA test including using health
informatics systems to record and track test results, ensuring timely and
accurate updates in patient health records.
E D U C A T I O N
Walden University, Minneapolis, MN
March 2023 – November 2024
Master of Science in Nursing – Nursing Informatics. Honors. GPA 4.0
