FedEx Corporation
3610 Hacks Cross Road
Memphis, TN 38125
fedex.com/business
July 24, 2026
Jonathan Hayes
Vice President of Operations
Apex Industrial Supplies
1200 Logistics Parkway, Building B
Chicago, IL 60607
Dear Mr. Hayes,
As industrial supply distributors scale operations to meet expanding regional and national order volumes,
maintaining seamless delivery reliability while managing fulfillment speed becomes the defining factor in
preserving customer loyalty and operational profitability.
Many supply chain and operations leaders we partner with report that managing multi-carrier shipping
networks creates significant operational drag. Inconsistent transit times, fragmented package tracking,
delayed express deliveries, and unpredictable customer delivery notifications lead to increased customer
service inquiries, stock fulfillment friction, and elevated operational overhead.
FedEx Business Shipping Solutions eliminates these shipping bottlenecks by delivering a unified, end-to-
end transportation and logistics network engineered for business-critical reliability. By integrating FedEx
Express day-definite time-sensitive shipping, day-definite FedEx Ground delivery, and automated fulfillment
management via FedEx Ship Manager, your organization can streamline fulfillment workflows while
maintaining total visibility across every shipment.
•
Integrated Speed & Network Reach:
Combine day-definite domestic Ground delivery with time-
critical Express options across a unified pickup and drop-off network, ensuring flexible fulfillment
windows tailored to your customer commitments.
•
Real-Time Shipment Visibility:
Empower your logistics team and end customers with near-real-time
tracking, proactive delivery alerts, and automated exception reporting powered by FedEx Surround and
advanced tracking APIs.
•
Streamlined Shipping Management:
Consolidate label creation, address validation, customs
documentation, and billing management into a single interface using FedEx Ship Manager, reducing
fulfillment errors and warehouse dispatch time.
•
Seamless International Expansion:
Connect to global markets in over 220 countries and territories
with integrated customs clearance expertise, customs broker solutions, and clear transit schedules.
Fed
Ex
