For retail partners such as ”
JD
Sports”
, the company use account manager to introduce
new collection, train sta_, and maintain consistent brand messaging across store (Man,
2006; McKinsey & Company & WFSGI, 2024). Personal selling also extend to sport team,
where representative manage team order and equipment need, helping company remain
competitive in sport market (Yinghan Sun, 2022).
5.4 Sale Promotion
Sales promotion is part of the “promotional mix” and work alongside advertising and
personal selling to support buyer response through short-term promotional activity
(Czinkota et al., 2021 p. 582). Many company use promotional tool such as voucher,
loyalty reward, limited-time o_er, and point-of-purchase display. This strategy o_er
short-term value and attract new buyer or motivate repeat purchases (Alexandrescu &
Milandru, 2018).
For Adidas, the main sale promotion tool is “
adiClub
”, its membership and reward
programme. Member can earn point through purchase and can redeem as digital
voucher, making it encourage faster buying decision as customer. The system deliver
reward
directly through the adidas app, allowing customer to access personalised o_er,
exclusive deal, and early product access without relying on printed material (Adidas,
n.d.). Lastly, Adidas outlet store often have “
seasonal
sales” with extra discount to draw
in more customer
5.5 Public Relations
Public relations or PR can explain as help organisation to communicate clearly, build
relationship, and maintain a positive image. This more important today because
information spreading fast, quick and shape how people view a brand (Botan & Taylor,
2004 p 645–646).
For Adidas, PR play a crucial supporting its global image. The recent renewed long-term
contract partnership with “
Liverpool FC
” is the best clear example, announcement was
shared through a global press release, player feature, and media, giving the brand strong
visibility and emotional connection with fan. This partnership strengthen company’s in
football society and reinforce trust in the brand through positive publicity (Liverpool FC,
2024).
Ultimately, online approach help brand connect with younger buyer, while PR and
sponsorship build trust across all age group. company should keep message simple,
using short video, influencer and small community to strengthen engagement.